Skip to content

Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7138 results found

  1. forms should have an option to send forms yearly after the first appointment. This would be under the "Send this form" option in forms settings. It would be great to be able to customize a time frame to be able to resend form out for clients to complete. This is important for medical aesthetic services that legally require a yearly renewal of consent.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Currently, when creating recurring appointments in Boulevard, the system does not check for scheduling conflicts with existing appointments in a client's calendar. As a result, recurring bookings can be placed directly on top of pre-existing appointments with no alerts or warnings, leading to confusion, over bookings, and manual rescheduling. The addition of a conflict detection feature that scans for overlaps during the recurring booking process. If conflicts are found, a pop-up alert should appear listing the specific dates and times with issues. Within this pop-up, we should also be able to adjust the conflicting appointments: for example, rescheduling them within…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. The waitlist should NOT default to filtering to today only. You should be able to see anyone on the waitlist, no matter if it's they waiting on an appointment today, tomorrow, or next week. We should also get notifications that someone has been added to the waitlist, other than just the little number identifier on the calendar.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to enter more than 5 gift card purchase amounts for online purchase.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Like the product recommendations a same kind of thing underneath for services recommended for a client!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. So we can send targeted emails to people who've purchased gift cards in the past

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    572 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  93 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Text communication is so simple and helpful for clients throughout the day who don't regularly check their voicemail. We can easily change appointments and answer questions. It is nice we have that feature with our own number on the dashboard on the computer, but I wish we could also pull up messages on the app so I can be easily notified with a response with a client and stay up to date on busier days.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. It's actually insane that Boulevard doesn't allow us to customize the Receipt Note at the TOP of the receipt. It only allows us to customize a note that is buried at the bottom. We don't want to say "thank you for your business," because we have a much more dynamic and relaxed relationship with our clients. We have had to resort to using an outside software program to allow us to send a thank you email in our own tone instead of using the thing we pay for already. Please do better!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. A page like the cancellations page that shows only rescheduled appointments. Often times a client will reschedule same day, close to their appointment time and I cant find who it was, like their name to see if it is a common re occurrence.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. When a client has several expired vouchers on their account it is difficult to toggle through the account without a delay. It would be easier if I could delete large groups of expired vouchers at one time. At this point I am only able to delete it on at a time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?