8473 results found
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alert the provider when clients reschedule
Providers get notified when clients book, but not when they just reschedule their appointment. It'd be helpful to get a notification.
96 votes -
better identification of NEW clients & first time bookings
When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).
358 votes -
Conditional Logic - I need the Patient intake form to have conditional logic, For example if a patient is female then another pop up is requ
Conditional Logic - I need the Patient intake form to have conditional logic, For example if a patient is born female then another pop up is requred to check if that patient is pregnant
2 votes -
We would love to have some place to check charting that is "Not Started"
We would love to have some place to check charting that is "Not Started"
2 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
12 votes -
New vs Current Clients Online Booking
It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.
35 votes -
Photo loading
Can we have an update so that we can upload multiple photos at once instead of one at a time please!!!
2 votes -
New Reporting - Sales Summary (and Daily Summary) should be latest data, not delayed
The old reporting Summaries were all completely real time. It was helpful to get a quick grasp on how the day was going, etc...
The new reporting is all delayed. I would appreciate even just a couple of the reports to be real time. It is a bit of a regression to not have somewhere in the system to show what the current total collected is.
3 votes -
5 votes
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Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
95 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.9 votes -
split screen
A customizable split screen view would allow us to open two pages side by side and choose what appears on the left and right. For example, we could view the calendar alongside a patient’s chart to message them, or review a medical form while reading their messages. Currently, we have to open two separate browser windows and switch between them. This feature would make our workflow more efficient and streamlined.
2 votes -
Ability to round to nearest 5-cent interval when checking out with cash
With the deprecation of the penny, businesses will need the ability to round up or down their order totals for clients paying with cash. This is to ensure no workarounds are needed when completing checkout for these types transactions, and keeping reporting accurate.
2 votes -
Needs to be a way to have a new sale for a service that's not on the calendar
Needs to be a way to have a new sale for a service that's not on the calendar.
3 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
28 votes -
keep the old reporting
The new reporting platform is horrible. Please keep the old reporting system. It is much more user friendly, detailed and streamline.
2 votes -
new reporting platform
The new reporting platform is horrible. Please keep the old reporting system. It is much more user friendly, detailed and streamline.
2 votes -
Clients deleting card on file to avoid late fee
That there has to be a card on file at all times... we are recently coming across many people who book an appointment and will avoid the late cancellation fee by removing their cards on file so we have nothing to charge
2 votes -
No Tip Option
There is nothing under the tip option that says "no Tip" only "dont tip on card" then says thanks for tipping cash. It makes clients feel obligated to tip and is confusing. Especially when we have wellness services that we certainly don't expect clients to be tipping on.
3 votes -
Add a "merge client" button/pop-up to the "+1" next to client names in messages who have multiple profiles with the same number
It can be cumbersome to merge clients through the client tab, if a client has multiple profiles with the same phone number, it would be convenient to be able to hit the "+1" next to their name in messages and have an option to be brought to the merge client page with client profiles already plugged in.
2 votes
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