8473 results found
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accounting summary
A report that breaks down the monthly activity into debits and credits for input into an accounting program seems to be a basic feature of every other software I have used...the program syncs to Quickbooks online, so it knows what is needed, just create a report that summarizes it for desktop users.
2 votes -
staff not needed for resource
Simplifying the resource set up- we run a resource only spa that does not recquire more than one or 2 service providers. It would be easier to use if there was an option to choose that a resource does not require staff. Also the ability to assign a certain number to a resource rather than creating a separate resource for each possible customer.
2 votes -
Feedback on New Report Section
Thank you so much for the new Reports section and Dashboard. I’ve been playing around with both, and they’re a great improvement.
The biggest element I’m still missing is the ability to see a breakdown of sales by employee within the Business Summary or Sales Summary reports.
I see that I can filter the report by Staff, but what I really need is to see the total sales for the selected period, along with a breakdown showing how much each staff member contributed to that total—all within the same report.
That would make the reporting significantly more useful for tracking…
1 vote -
Allow one service to book two resources at one time.
For example, one service uses two different types of lasers. It is one appointment, one service, so we need the time blocked off for both resources so double booking doesn't happen
2 votes -
Price range
When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.
3 votes -
List the actual date, time, and provider name for Fill Slow Days and Last Minute Opening automated campaigns
For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.
Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.
7 votes -
Bring Back Direct Client Texting for Stylists Without Inbox Access
Hi! I wanted to submit a request regarding the recent messaging update.
Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.
With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…
2 votes -
Make packages redeemable on consumable products
Make packages redeemable on consumable products. We would like to be able to sale pre-pay packages on filler and neurotoxin. Boulevard is only capable of redeeming a voucher for 1 product at a time. It would be awesome if we could pre-sale 50 units of neurotoxin and the system properly redeem each unit.
3 votes -
Customize who can accept tips
I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.
4 votes -
Remote Calendar
Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.
5 votes -
gratuity prompts don’t show for gift card payments
Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.
6 votes -
Group Booking in Dashboard
Ability to book a group appointment within the dashboard. This would enable front desk to book multiple clients as a group the same way our booking widget allows them to.
2 votes -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
7 votes -
Card on file indicator at check out
It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.
11 votes -
Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, be
Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, before entering personal information or completing phone verification.
From a consumer perspective, price and availability are the two pieces of information I’m most interested in seeing when deciding whether to book. Making these visible sooner would reduce unnecessary steps and allow clients to quickly understand their options.
2 votes -
Two-Way messaging should allow you to share photos
The two-way messaging within the app should allow the provider to send photos to a patient (and not be limited to mass blasts marketing only). A patient is able to send a photo post lip filler from their personal phone, but if a provider wants to send before and after photos to a patient it won't allow you. For instance, if I wanted to circle something or point out a feature in a photo and send it to the patient, I can't.
2 votes -
Search bar for Services
It would be nice to have search bar inside the "services" menu to make editing services much easier than having to scroll down a long list.
2 votes -
Forms current setup doesn't work for our business model
We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.
3 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
13 votes -
Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.6 votes
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