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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. I have families that come to me, I'm talking, mom, dad, kids. It would be nice to be able to use a package that was purchased by the parent for any family member as long as they have the same email or phone number on file. Or even if I type in the clients name that bought the package, in case they want to gift a facial to someone. This would be great so I can also chart on the right client instead of the one who purchased the package.

    2 votes

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  2. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    1 vote

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  3. With a few modifications the (new/beta)commission line item report can become a much more powerful payroll report:

    • add a "discount name" column so we can see what each discount is
    • add a checkbox of some sort to choose if the discount is to be paid or not

    I know that many people pay for some discounts and not for others. This change would allow all of this processing to happen within Boulevard instead of outside

    Just adding the discount name would save me having to run a second report just for discounts, I could do everything with the one report…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Customer would like Boulevard reviews to automatically sync or be shared to external platforms such as Google.

    2 votes

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  5. It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots

    2 votes

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  6. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  7. we created a before and after photos form. I would love for the photos to have treatment name and treatment date attached when they upload to gallery.

    3 votes

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  8. everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see

    2 votes

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  9. Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.

    2 votes

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  10. Integrate with classpass

    2 votes

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  11. I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.

    I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.

    Thank you!

    2 votes

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  12. Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.

    4 votes

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  13. I do not see a way to allow staff to access reporting to audit upcoming appts. Say I ask my front desk team to let me know how many tox appointments are scheduled over the next quarter, there is no way to give them schedule summary permissions. They can only run reporting for past/closed out appts. We should be able to give select access to both summaries and regular reports.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  14. Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules

    4 votes

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  15. Example: We have patients sign off on using photos for marketing and we add an emoji to their profile so we can quickly see on the schedule. It would be great if we could look up profiles by emojis as well as run reports so we can get a list of just those patients.

    2 votes

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  16. When a clients profile has a "no show" rating of less than 75%, have a pre-set auto block option so they can no longer book online.

    2 votes

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  17. 3 votes

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  18. Phrases should be able to pull some client information for direct messaging to enhance the client experience.

    Example:

    Hi {{client_first}}, we wanted to personally check in after your visit yesterday.

    3 votes

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  19. Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!

    16 votes

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  20. use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.

    10 votes

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