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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.

    All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.

    4 votes

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    1 comment  ·  Admin →
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  2. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes

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  3. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Is there any way rating or reviews can be seen when clients book online

    3 votes

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  5. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    3 votes

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  6. Allow the reviews from clients to be pushed for other platforms, such as Google

    4 votes

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  7. When services open up that are requested via waitlist, have the system automatically send messages to anyone on the waitlist who are requesting services that match the specifications. Please

    2 votes

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  8. It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?

    2 votes

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  9. It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.

    15 votes

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  10. When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.

    5 votes

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  11. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    2 votes

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  12. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    2 votes

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  13. Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.

    2 votes

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  14. 2 votes

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  15. The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.

    2 votes

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  16. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    3 votes

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  17. Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    9 votes

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  18. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    11 votes

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  19. Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.

    5 votes

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  20. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    4 votes

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