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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7700 results found

  1. Add a percentage to zooming in and out of photos instead of just (+) and (-). This can be critical to getting the same look for photos in a side by side comparison.

    2 votes

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  2. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  3. The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…

    13 votes

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  4. Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.

    4 votes

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  5. Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc

    13 votes

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  6. When a business is using a third party platform to manage text comms via a chatbot, it would be great to be able to deliver a link for clients to enter their card info upon booking.

    2 votes

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  7. In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.

    10 votes

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  8. Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.

    5 votes

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  9. If you set up buy one get one 50% off and select the promo code it discounts both items instead of the one that is lessor. It should let us select the item or automatically select the lessor item. It's easy to forget and then it discounts both items.

    4 votes

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  10. 3 votes

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  11. Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.

    2 votes

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    Waitlisted  ·  0 comments  ·  Other  ·  Admin →
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  12. Have a tab for Labs/Lab order etc under client notes

    14 votes

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    0 comments  ·  Other  ·  Admin →
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  13. 3 votes

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  14. The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.

    7 votes

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  15. Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.

    4 votes

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  16. When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.

    4 votes

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  17. My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.

    3 votes

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  18. You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.

    3 votes

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  19. With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!

    3 votes

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  20. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    3 votes

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