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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!

    4 votes

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  2. Being able to add medication and allergies from the app instead of having to go to my desktop/laptop to enter. Creates more work

    2 votes

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  3. Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.

    2 votes

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  4. I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.

    38 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. We love the Copy Previous Chart feature, but there is one limitation that significantly impacts clinical workflows.

    Currently, if a chart template is modified (for example, by adding a new field, checkbox, consent item, or assessment section), previously completed charts can no longer be copied until the patient has one visit completed using the new version of the template.

    For medical practices, chart templates are living documents that are continuously improved. We frequently add new assessment fields, safety questions, documentation requirements, or treatment options as our protocols evolve. Every template update temporarily breaks the ability to copy previous charts for…

    2 votes

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  6. Our staff is finding they have to do a lot of digging with each client before seeing them (for example, we always hear "how many treatments have I done on my brazilian" for laser clients and similar) so they find themselves digging through each previous chart, or to see history of settings etc. would be nice to have some kind of AI summary (Weave users know how it summarizes calls - something similar would be incredible!)

    2 votes

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  7. also sorted in chronological order with staff name

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.

    6 votes

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  9. We sell vouchers for individual services. When a person buys a voucher for a massage, but decides to gift it, it is a pain to void that voucher and then create a new voucher for the other person. It's messy and for members that are able to gift some of their membership vouchers as well.

    6 votes

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  10. I understand that Boulevard allows us to set a 48-hour cancellation deadline and a cancellation fee, but the current workflow does not make operational sense for a medical aesthetics practice.

    If a client cancels after the 48-hour cancellation deadline has already passed, the system should be able to automatically apply the cancellation fee based on the policy we already set. Otherwise, the cancellation policy becomes more of a manual reminder than an actual enforceable setting.

    The current process creates several issues:

    1. Clients may still be able to cancel after the cancellation deadline has passed and avoid the fee completely.
    2. Staff…
    2 votes

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  11. We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office

    6 votes

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  13. Set holiday closure schedule that reoccurs every year without manually re-entering.

    18 votes

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  14. Enable searching clients in messages.

    2 votes

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  15. enable phrased inside the patients profile.

    1 vote

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  16. This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares

    4 votes

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  17. Within the performance tab of the mobile app, you can track all sorts of metrics. For those hourly employees, tracking number of hours worked would be very helpful.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. 3 votes

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  19. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    5 votes

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  20. i would like a report that list the reason or note attached to any expense or deposit. If im able to see the "notes" or "reasons" for the week or a day i can easily account for shortages removed from the register or overages/ payins and their reasons. It helps account for cash ins and outs for the day or the week of the register with out having to search through the register dates when it could all just be in one report for the date range selected

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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