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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8473 results found

  1. Allow us to message providers like an instant message through boulevard with things that come up as clients check in or out and ask questions without all the providers needing to be at the desk.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. It would be nice to include a picture of our products that can be used for online sales.

    2 votes

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  3. everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see

    3 votes

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  4. Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.

    3 votes

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  5. Integrate with classpass

    3 votes

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  6. I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.

    I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.

    Thank you!

    3 votes

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  7. First time clients can book most appointments online but we would benefit if there was a way to stop specific treatments from booking directly online, instead it would refer them to make a consultation or call the office.

    2 votes

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  8. I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!

    7 votes

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  9. 10 votes

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  10. Have the software automatically round cash transactions to the nearest nickel. That will make our cash registers more accurate, help us comply with the U.S. Treasury, and let us phase out pennies.

    2 votes

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  11. exspansion tab to allow greater view of practice schedule to accommidate staffing needs and patient preferences for particular times and dates to coordinate appts. two week and month would be ideal.

    1 vote

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  12. Toggle option for clients to allow English forms to switch to Spanish

    9 votes

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  13. Show.patient DOB in mobile app only for confirming with patient live.

    4 votes

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  14. Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.

    13 votes

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  15. set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.

    2 votes

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  16. Add a requirement to patients booking with a certain provider in terms of $ amount

    2 votes

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  17. I'd like to see the ability to manage all communications & leads from one platform. Text messages, instagram messages, facebook messages, webchat, missed calls, etc. Something similar to Podium. Podium basically copied your EMR and is now marketing a comprehensive all in one solution. They are actively poaching BLVD clients and are having lots of success.

    Furthermore, if BLVD also integrated reports into this all in one communication/lead platform, BLVD would have a huge leg up on all like kind systems. Being able to determine lead sources, conversion rates, cost per click etc would be extremely beneficial especially as an…

    2 votes

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  18. we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal

    2 votes

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  19. We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm

    3 votes

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  20. Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.

    4 votes

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