7434 results found
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allow the use of phrases in the comment box when signing off charts
Allow the use of dot phrases in the comment box when signing off charts
5 votes -
create new client on the iPad
Allow new client creation/sales to be conducted on iPad.
When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.3 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
7 votes -
Require a consultation/good faith exam prior to completing booking the actual service appointment.
Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.
4 votes -
Patient Flow Status Monitoring
We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…
3 votes -
Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
17 votes -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
form expiration
There are only options for monthly/yearly intake form expiration. Would be nice if there was a weekly option for our higher intensity treatments that we do not like a ton of time to lapse between intake form and treatment/procedure.
2 votes -
custom lead times per location
Currently, the scheduling rule that allows clients to book late minute appointments are set at the brand level. Business would like the ability to set this per location since some locations want to allow clients to book up to 1 hour before appt time and another location at least 24 hours before the appt time.
2 votes -
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
Patients that wish to send to an insurance company on their own have to have this information.You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see
9 votes -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
Product Search
For the product search, should allow multiple filler (ex, brand name and category
3 votes -
Class Management
Class Management - This switch to Boulevard has almost completely killed our customer base when it comes to Classes. No one signs up anymore due to the difficulty and confusion of booking. We have loved most things about our switch over from Vagaro, but trying to offer all of our classes is somewhat of a nightmare. The set up on the management side is cumbersome, and then to go to all that work to set it up just to have it be a pain in the butt for our customers to book is no good. The customers won't call for…
5 votes -
Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
4 votes -
Provide more post mortem details to customers
With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.
I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?
Basically, I want a way…
2 votes -
Phone support with Boulevard
Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.
7 votes -
Intake Forms to include service modifiers
When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable
3 votes -
Ability to add multiple shifts to a single business day for a staff member
Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.
5 votes -
Time blocks that actually block time.
The processing time in an appointment will automatically overlap with a time block. This makes it difficult to schedule a lunch, for example, because if a client signs up for an appointment with an in-person time that fits before a lunch break, the processing time for the rest of the appointment will occur during the lunch break. If there isn't another person available to release the client, the original staff member doesn't get a lunch break. A simple toggle that nothing can overlap the time block would be helpful.
3 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
7 votes
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