7424 results found
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Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
17 votes -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
form expiration
There are only options for monthly/yearly intake form expiration. Would be nice if there was a weekly option for our higher intensity treatments that we do not like a ton of time to lapse between intake form and treatment/procedure.
2 votes -
custom lead times per location
Currently, the scheduling rule that allows clients to book late minute appointments are set at the brand level. Business would like the ability to set this per location since some locations want to allow clients to book up to 1 hour before appt time and another location at least 24 hours before the appt time.
2 votes -
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
Patients that wish to send to an insurance company on their own have to have this information.You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see
9 votes -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
Product Search
For the product search, should allow multiple filler (ex, brand name and category
3 votes -
Class Management
Class Management - This switch to Boulevard has almost completely killed our customer base when it comes to Classes. No one signs up anymore due to the difficulty and confusion of booking. We have loved most things about our switch over from Vagaro, but trying to offer all of our classes is somewhat of a nightmare. The set up on the management side is cumbersome, and then to go to all that work to set it up just to have it be a pain in the butt for our customers to book is no good. The customers won't call for…
5 votes -
Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
4 votes -
Provide more post mortem details to customers
With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.
I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?
Basically, I want a way…
2 votes -
Phone support with Boulevard
Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.
7 votes -
Intake Forms to include service modifiers
When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable
3 votes -
Ability to add multiple shifts to a single business day for a staff member
Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.
5 votes -
Time blocks that actually block time.
The processing time in an appointment will automatically overlap with a time block. This makes it difficult to schedule a lunch, for example, because if a client signs up for an appointment with an in-person time that fits before a lunch break, the processing time for the rest of the appointment will occur during the lunch break. If there isn't another person available to release the client, the original staff member doesn't get a lunch break. A simple toggle that nothing can overlap the time block would be helpful.
3 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
7 votes -
Link and ability to email client forms
Why is there no way to send forms digitally?! My clients are not receiving there forms via email, and our for fill out went from 75% to practically 0. This is very frustrating considering every other system I have worked with has this option. This is a necessity to protect our businesses and not having this done before the client arrives wastes time.
4 votes -
Add Ons in mobile booking
It is close to impossible to see the suggested add ons when a client books on their phone. This creates so much more work as now I have to change my entire booking instructions in my email flow to specify what clients need to add to ensure they are booked for the right service. I also now have to upsell instead of a client seeing it suggested when booking. Please Please improve your mobile experience. It is 2026 and it should not be this difficult when booking nor should our options as stylists be so limited when using our Blvd…
2 votes -
Improve Signature and Date Entry on Forms
We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
- the buttons and options are small and hard to see/read
- there are multiple steps/buttons, which makes the process confusing especially for the signature part.it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…
7 votes -
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
8 votes -
deleting chart forms
Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.
21 votes
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