8138 results found
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2 votes
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gift card expiration
our old system had a feature to set expiration dates for gift cards. we had that set at 1 year. we need a feature on boulevard to set expirations for gift cards
2 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
14 votes -
Upload Inventory Audit for Reconciliation
Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)
22 votes -
Tags in the Client List
Franchisees would like the ability to see a client's tag when viewing clients in the Clients tab (without having to search/filter by tag). They want tags to show after they search for a client so they can quickly choose the correct parent or child account based on relevant tags.
2 votes -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
6 votes -
Double Booking should work for online AND internal appointments that booked
Any appointments that are made directly on the calendar currently the system automatically overrides any double booking rules that may have been in place. This is completely insane that the double booking resource only works for online appointments booked as most practices book appointments over the phone as well as accept online bookings so it would only make complete sense that online and internal booked appointments can both be attached to the same service resource especially when there is only 1 machine.
3 votes -
Text appointment cancellations as well as Bookings
The client should receive a text when the appointment is Booked OR/AND canceled.
5 votes -
Select more than one photo
Please allow us to select more than one photo at a time so we don't have to submit a photo, then go back into the camera roll
5 votes -
Assign incomplete chart back to provider
Ability to send an incorrect or incomplete chart back to a provider if a medical director will not approve the chart. The chart would then require the provider's attention to rectify the issues flagged by their medical director.
5 votes -
Resources when Editing Appointment Details
Currently, when services are added through "Edit Details" before confirming an appointment, resources do not automatically attach—even if they are configured to the service. This can lead to double bookings or missed resource assignments. It would be helpful if resources were automatically attached to any service added at this stage, just as they are when added during the initial booking process.
6 votes -
Time slots for certain services
Make time slots only bookable for certain services.
5 votes -
sell retail only from app
It would be great if Boulevard allowed retail-only transactions directly from the mobile app, without requiring an appointment or service. This would be especially useful for pop-up events, community events, or any time we're working outside the office and only have access to the app. It would allow us to sell skincare and other retail products on the go while keeping inventory, sales reporting, and customer purchase history synced within Boulevard.
2 votes -
Report for referral source
It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.
3 votes -
refresh report
Add a button to refresh the report and pull the most recent data on demand.
2 votes -
Reporting for KPIs needs to be better.
I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.
The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.
When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…
18 votes -
add the option for more than one photo on charting.
It's nice to have different angles of before and afters available when charting.
2 votes -
ADD MORE THAN ONE PICTURE OUT OF TIME ON GALLERY
self explanatory i take many before and after pictures different angles and i have to add them one by one it is not convenient
9 votes -
Chart Review in waiting
One location for all authorized providers to be able to review any pending charts rather than having to go by 1 day at a time to review charts that need review. This allows multiple providers to help clear the list at any given time and a push notification to the providers that there is a chart waiting for review pending.
3 votes -
Dont save same credit card multiple times
The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.
18 votes
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