8483 results found
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group booking at the front desk
Currently, group booking is only allowed online, and most of our appointments are booked by the front desk over the phone. When making appointments over the phone, the front desk should be able to book multiple people who are coming in together and have them on the same ticket, rather than have to book each person individually. It doesn't make sense that this would be an option online and not for the front desk agent.
4 votes -
Passkey Login
Ability for staff to log into the dashboard by using a passkey, biometric scanner hardware, or similar device for added security and ease of logging in.
3 votes -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
3 votes -
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
3 votes -
we'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email.
We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.
3 votes -
commission
Service commissions should not be deducted when a services is discounted. Employees should receive full commission on pre discounted rate.
4 votes -
Notify provider when there is a opening available for someone on their waitlist.
Having to constantly check the waitlist is time consuming, if we remember to do it at all. Sending the provider a notification that there is availability on their schedule for someone on the waitlist would be super helpful.
4 votes -
add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
23 votes -
Double Booking should work for online AND internal appointments that booked
Any appointments that are made directly on the calendar currently the system automatically overrides any double booking rules that may have been in place. This is completely insane that the double booking resource only works for online appointments booked as most practices book appointments over the phone as well as accept online bookings so it would only make complete sense that online and internal booked appointments can both be attached to the same service resource especially when there is only 1 machine.
5 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
18 votes -
NOTIFICATIONS - Client Texts
Notifications that pop up in your desktop/ apple device that is logged into the app when a client sends a text message
2 votes -
filter blast campaigns
customer wants to be able to search and filter through blast campaigns without scrolling through pages upon pages
2 votes -
Optimize Service Order Scheduling
Please make the Service Order Scheduling more streamlined for Services that are not "flexible". Instead of numeric values, please make a flow chart where we can step up "fixed" scheduling options by the name of services and visually see what is first service, second service, third service, etc. Sometimes we have 1 or 2 ways we can schedule a service but it is still not necessarily "flexible" when it comes to other services.
2 votes -
Increase gift card max and allow multiple gift card purchases in one transaction
Current gift card max is $500, which limits our ability to sell gift card bonus specials. Plus you can't even buy multiple gift cards in one transaction to offset that limit. Please fix this. You should be able to buy gift cards for any value.
15 votes -
Report for upcoming double booked resources
It is still far to easy to double book resources (the pop up warning when initially booking is nice, but limited to initial booking, rescheduling will still allow a resource to be double booked unintentionally)
It would be great to have a forward looking report to let me know any resources that are double booked in the next n days or weeks. Then I can solve the problem before it becomes a crisis.
3 votes -
add the option to print, email, or text client's future appointments
We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.
9 votes -
Be able to add in a standalone chart without an appointment
Sometimes I need to be able to add in a note or something like log in a medication received. We should be able to do that without having to create an appt
10 votes -
Hi Boulevard Team, We’re hoping you can help us determine whether there is a cleaner workflow for an issue we’ve encountered with our twice
Hi Boulevard Team,
We’re hoping you can help us determine whether there is a cleaner workflow for an issue we’ve encountered with our twice-yearly promotional sales.
We are a medspa/wellness practice and use Boulevard Packages for our Summer and Winter Sales. This works extremely well for nearly all of our services because patients can shop all sale offerings in one place online, purchase a package, and automatically receive the appropriate vouchers in their account.
The exception is Botox and Dysport.
During our sales, we typically offer:
30 units of Botox for $300
90 units of Dysport for $300Historically, we…
2 votes -
Ability to automatically apply additional gift card value during promotions
This would give businesses the ability to add $$ to a gift card when a qualifying amount is purchased. Example: Buy $100 gift, get $25. This would automatically add the $25 for gift cards purchased over the $100 amount.
2 votes -
I need the duplicate/clone product feature back :(((
It takes so much longer to have to manually add new products when we used to be able to duplicate the product which lessens efficiency. Please bring it back!
2 votes
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