7695 results found
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Prebook Defaults
Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.
1 vote -
I would like to submit an idea. I feel for text messaging in the med spa business is very important. But since we are starting off with
I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.
2 votes -
sort offer codes
for the love of god, please add a sort and/or search feature on offer codes section!! thank you!
2 votes -
make the calendar smaller
I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes
1 vote -
Change Online booking settings per employee
We have some employees that need more lead time for online booking than others (they live much farther away). It would be useful to be able to change the online booking lead times for just those employees and keep it at the business default for everyone else.
2 votes -
app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
28 votes -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.3 votes -
Tele health option
Give us the option to do telehealth
3 votes -
Color services should have the option to require a finish service like modifiers
When scheduling online a client should not be able to book a color service without selecting a finish ie "haircut" "blow-dry" "wash and go" like in modifiers. This would solve a lot of double booking problems, client error, and keep the services separate for providers individual timing and price. A client is unable to book without a modifier (if selected) but every color needs a finish time even if just for a shampoo. Without it being required in the online scheduling, I feel clients will easily overlook. It is also not their job to ensure we have the appropriate time…
1 vote -
appointment metrics report
A report, not a summary, that shows cancellation rate, new patient leads, leads contacted, appointments scheduled, and appointments completed. This is critical to track.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Can I create a standalone intake/inquiry form that lives at a public URL and creates a client profile without requiring an appointment first
We are a medical aesthetics practice running application-based model call programs where prospective clients comment a specific keyword on a post to apply for discounted treatment. When someone comments the trigger word we need Instagram to instantly DM them a short message and a link to a pre-screening application form hosted outside of ManyChat.
The core flow is:
- We post a model call on Instagram with a CTA telling followers to comment a specific word to apply
- Someone comments that word on the post
- ManyChat instantly fires a DM to that commenter with a brief branded message and a form…
1 vote -
Performance Showing up for Admins and Owners on the app
I think that Admins should be able to see the performance of the whole practice on the app while theyre on the go!! Why does the staff get to see how much they make but the owners cant see how much was made in total.. its kind of funny if you ask me
2 votes -
It would be very helpful to have a patient demographic screen in the App
It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.
2 votes -
internal service names
All service categories and service names are shown to the client as they are created in the dashboard, but it would be great to have an internal service name field to be able to make certain distinctions between similar service that are not client facing.
2 votes -
tags
The tags are nice, but they are not visible until you click into the patients actual profile. It would be nice if the tag populated on the schedule, so it is obvious at a glance. Additionally, you cannot see a tag on the main client view/dashboard --you have to filter out by tags. Would be nice to see them there as well.
3 votes -
Product Variants
Adding the ability to create product variants (such as size, color, or type) within a single product listing, instead of duplicating the product entirely, would help keep inventory clean and easier to manage.
3 votes -
Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
10 votes -
Duo connects to ipad/phone
Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.
7 votes
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