8483 results found
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Cancelation Rate %
It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.
This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.
21 votes -
adding options to referral program
I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!
7 votes -
There needs to be a way to enroll a client in text notifications even if the office makes the appt by sending a separate consent for texts
Text enrollment even when office makes appt
10 votes -
Automatic rounding for you pennies.
Have the software automatically round cash transactions to the nearest nickel. That will make our cash registers more accurate, help us comply with the U.S. Treasury, and let us phase out pennies.
2 votes -
greater then a one week view of calender. ability to modify view for scheduling appt. and coordinating staff needs based on bookings
exspansion tab to allow greater view of practice schedule to accommidate staffing needs and patient preferences for particular times and dates to coordinate appts. two week and month would be ideal.
1 vote -
Enable patients to see and review forms signed and needs to be signed
Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.
12 votes -
Toggle option for clients to switch forms from English to spanish
Toggle option for clients to allow English forms to switch to Spanish
9 votes -
Display DOB and patient age in Pro App
Show.patient DOB in mobile app only for confirming with patient live.
4 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
13 votes -
set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.
set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.
2 votes -
Minimum Spend Requirement for Online Booking
Add a requirement to patients booking with a certain provider in terms of $ amount
2 votes -
all in one lead integration & messaging platform
I'd like to see the ability to manage all communications & leads from one platform. Text messages, instagram messages, facebook messages, webchat, missed calls, etc. Something similar to Podium. Podium basically copied your EMR and is now marketing a comprehensive all in one solution. They are actively poaching BLVD clients and are having lots of success.
Furthermore, if BLVD also integrated reports into this all in one communication/lead platform, BLVD would have a huge leg up on all like kind systems. Being able to determine lead sources, conversion rates, cost per click etc would be extremely beneficial especially as an…
2 votes -
view forms in client portal
we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal
2 votes -
block guests from online booking services with two different stylists in the same appointment
We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm
3 votes -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
Copy from previous chart for applicable fields
Charts should allow copying from a previous chart for unchanged fields, rather than disallowing all fields to be copied over if one field (eg. multiple choice field) is updated or modified.
2 votes -
medications
The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.
3 votes -
Adding a prominent "Return to Business Website" button or link within the booking flow.
Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.
It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:
Opening the booking page in a new tab so the business website stays open.
Adding a prominent "Return to Business Website"…2 votes -
Booking an add on with a different staff member other than the base treatment
Would love to offer a complimentary skin consultation add-on with our estheticians when a client books an injectable treatment. Right now this is not possible. Would be a great way to cross promote treatments.
8 votes -
Display patient identifiers on charting forms
When opening a form or chart to document an injection or therapy, no patient identifiers (name, DOB) are visible on the form itself. Staff can't confirm they're charting on the correct patient until after the form is saved, creating a patient-safety risk of charting under the wrong client.
Request: Add the ability to display patient identifiers (name and DOB at minimum) auto-populated from the client profile — pinned to the top or side of the form and visible throughout the charting process.
This would be especially valuable for high-volume clinical settings like IV therapy where multiple charts are completed back-to-back.
2 votes
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