7695 results found
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show all providers a client will see in the schedule (print off) instead of just the first provider seen that day.
I understand that I can go under reports and print off the individual provider reports, however those print offs are horrible! The clients' names are at the far right instead of the left. It makes what should be a quick glance a hassle.
1 vote -
Leave notes on the waitlist
It would be super helpful if we could leave a note that shows on the waitlist. We never know if someone has already reached out and may be waiting for a call back it would be great to see that at a glance.
1 vote -
Allow add-ons to be booked/performed by other team members.
We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.
1 vote -
1 vote
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Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
2 votes -
define a staff's services for the day
I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.
We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…
3 votes -
1 vote
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Add a Select All button to the Staff, Services page.
To edit settings for individual staff members you have to change them one at a time. Settings like Price, assignability and online book capabilities should be assignable in bulk. One at the time is very click heavy and time consuming.
1 vote -
Customize who can accept tips
I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.
1 vote -
Express check out product only without any appointment
You should be able to check out product without appointment. some client walk in to purchase product without any appointment need.
1 vote -
Invoicing Clients
Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.
1 vote -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.1 vote -
Location-Aware Offers
Ability for franchisees to create their own offers for their locations, with approval from corporate/franchisor.
Ability for corporate to review offers active by location, by applicable type (service, product, etc.)
Ability to filter offers by active/inactive, location, offer type, and see redemption count.
1 vote -
The ability to check a text message that needs to be responded to or complete
It would be great to have the ability to mark a text "needs response" or "completed"
1 vote -
add a global search bar on the patient booking site so they do not have to click every tab to find a service.
A search bar for patient to search for services when trying to book.
1 vote -
Add chart without booking an appointment / Editing a completed chart
Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!
2 votes -
Need to be able to get notifications for failed payments
If a client has a failed payment the business needs to receive an email and be able to pull a report of all the past due bills and payments. Crazy this is not a built in feature.
2 votes -
duplicate name alert
It would be great for the system to alert if there is a duplicate name.
12 votes -
Insurance billing should be integrated.
Before a client submits their co-pay, insurance should be billed first to get the claim auto sent through.
1 vote -
Convert Text Conversations into Client Profiles
Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.
1 vote
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