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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. It would be nice to have search bar inside the "services" menu to make editing services much easier than having to scroll down a long list.

    2 votes

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  2. We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.

    3 votes

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  3. Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.

    My booking overlay appears to be out of the stone age.

    I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…

    13 votes

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  4. I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.

    66 votes

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  5. Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
    It defaulting to the purchaser is a glorified account credit.

    6 votes

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  6. When downloading reports as a PDF (for example, the Gift Card balance report as of X date), add in the date to the report. Currently, there is no reference to the date of the report.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. Right now, offer codes, if stacked will discount based off of the discounted price. We would like an option to allow the additional offer code to discount based off of the service list price instead.

    2 votes

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  8. The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.

    2 votes

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  9. our old system had a feature to set expiration dates for gift cards. we had that set at 1 year. we need a feature on boulevard to set expirations for gift cards

    4 votes

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  10. RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. The Tag report needs to populate. It doesnt work

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.

    2 votes

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  13. One suggestion I have for BLVD would be the ability to create package product options in addition to service packages. For example, with Sculptra we may offer a package of 4 vials at a discounted rate. Depending on the patient’s treatment plan, those vials may be used over 2 sessions for one client and 3 sessions for another.

    Currently, when these are only built as service packages, it can create issues with inventory tracking and provider commission reporting on the backend because the actual product usage may vary by appointment. Having the ability to create and track product-based packages separately…

    5 votes

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  14. This is mood house loves the new membership crowns that appear for members on the calendar but wishes these would also show in the client profile

    2 votes

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  15. Please add additional choices in the drop down box: Transfer: Returned back to Retail Inventory; Transfer: Retail to Back Bar; Transfer: Retail to Tester; Transfer: Back Bar to Retail

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. We would like to be able to compare more than 2 photos at a time. There are times when we want to have both sides of the face shown in the before and after.

    3 votes

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  18. Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI

    15 votes

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  19. How can you have a guest's full history of services available for the provider to access in their app?

    2 votes

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  20. The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!

    3 votes

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