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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7123 results found

  1. Ability to include a Merge Tag in Phrases (ex. Client Name)

    2 votes

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  2. Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.

    2 votes

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  3. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    2 votes

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  4. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    2 votes

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  5. self explanatory i take many before and after pictures different angles and i have to add them one by one it is not convenient

    2 votes

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  6. Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    3 votes

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  8. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    3 votes

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  9. Our clients often times do not complete their intake forms appropriately, so when i go over them with them the only way i can edit is by adding a note. Often times these notes are drop downs, which once "completed" by clients, the drop downs are not able to be accessed. Make it so that the not stays in its original form until the provider signs off on it.

    4 votes

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  10. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    2 votes

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  11. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  12. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  13. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    6 votes

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    1 comment  ·  Admin →
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  14. An increasing number of first-time clients are booking online with virtual or disposable credit cards (Revolut, Privacy.com, etc.). When they no-show and we attempt to collect the cancellation fee, but the card is declined because it’s been deactivated. The result: lost revenue, wasted staff time, and appointment slots that could have gone to paying customers.

    Other booking platforms are starting to address this problem and I hope that BLVD can follow suit as it is becoming a big issue for us.

    Below are some potential solutions that BLVD should consider:

    Virtual Card BIN Detection
    • Flag or block known disposable/virtual…

    4 votes

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  15. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  16. Allow clients to pay for appointments through their client portal.

    2 votes

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  17. Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Need to have the option for the Business Service Charge to calculate based on Product Usage Cost. We want to see the cost of the product deduct from the service price and have commission calculate off of that sub-total.

    Example- Botox is $15/unit and want $6.32/unit to be removed and have commission calculate off of that subtotal.

    10 units at $15 = $150.00 minus 10 units at $6.32 = $86.80 (the service subtotal that commission will calculate off of)

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 3 votes

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  20. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    3 votes

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