We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.

It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.