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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    2 votes

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  2. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. 6 votes

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  4. If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.

    4 votes

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  5. Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.

    2 votes

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  6. For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.

    6 votes

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    1 comment  ·  Admin →
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  7. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  8. It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.

    3 votes

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  9. Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.

    Key features should include:
    • Goal setting by employee level (Intro, Level 1–4)
    • Real-time tracking of service $, retail $, rebook %, add-ons, etc.
    • Commission tier tracking (e.g., current tier + progress to next)
    • Staff login view to see personal KPIs and goal progress
    • Admin view for full team performance with filters by week/month
    • Daily/weekly summary emails or mobile notifications

    Right now, we’re forced to build workarounds using Google Sheets…

    7 votes

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  10. Lab and e-prescribing integration

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.

    7 votes

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  12. Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    4 votes

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  14. instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms

    5 votes

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  15. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    3 votes

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  16. 2 votes

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  17. When uploading a photo to mark-up in a treatment plan, there should be the ability to upload photos from the patient's Gallery, not just take a new photo/upload from camera roll

    2 votes

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  18. currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. 2 votes

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  20. There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).

    3 votes

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