7700 results found
-
sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
3 votes -
making it easier to flip through old charting so you can see patient history easily
Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules
2 votes -
Client Reschedule Open Across Providers
Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.
6 votes -
Have Owners and Admins get notifications for all booking related activity.
All booking-related notifications are delivered to owners and administrators to ensure seamless business operations
11 votes -
No Show appointments remain on calendar
No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .
2 votes -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
2 votes -
Show what dates have appointments available in calendar view of booking widget
In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.
2 votes -
Referral Program Update
The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.
2 votes -
Ability to have specific member vs. non-member pricing for every service
It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.
6 votes -
Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
3 votes -
email notification of texts
I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.
2 votes -
Notification from Scriptsure when a prescription is in the queue
Notifications to provider when they have prescriptions that need approval in the queue
2 votes -
Membership Enrollment via Email
It would be valuable to email clients a direct option to sign up for memberships, ideally accessible through Marketing or Client Communications, without requiring in-person setup or manual workarounds.
4 votes -
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
2 votes -
Profile Photo of Client
There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.
50 votes -
Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO).
Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…
3 votes -
Appointment type limits
We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously
2 votes -
Referral Program: Grant reward to both clients based on first PAID appointment
Currently, the referral program grants the assigned reward to the new and existing based on the new clients first closed appointment. However, businesses that often either require or strongly recommend a consultation FIRST, would benefit from only granting this reward to both clients when the new client actually comes in for a PAID service. Otherwise, a reward is being granted when the business never actually received revenue.
2 votes -
forms that need review
Is there a way to have a list of all charts that need review or forms rather than checking day by day...this gets tedious and does not tell me if there is a form i missed for review as the medical director. 215-266-2903 is my direct line for questions or concerns
3 votes -
report that includes tip and service commission for easier payroll
report that includes tip and service commission for easier payroll
9 votes
- Don't see your idea?