8138 results found
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notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
7 votes -
3 votes
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sticky note on clients account
sticky note on clients account-pops up when a client is searched
4 votes -
Create a space on client’s “overview” page that always stays pinned to the top area for listing past medical history and current medications
Pinning medication list and PMH to overview page
2 votes -
delete services
The ability to permanently delete services
2 votes -
forms
We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.
75 votes -
Allow add-ons to be booked/performed by other team members.
We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.
2 votes -
Customize Text Message Order Receipts
The business would like the ability to customize the content of text message order receipts.
2 votes -
medications
The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.
2 votes -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.3 votes -
More Marketing Options for Targeting and Reporting
I would like more insight into my marketing programs. For example, I would like to see which patients click on the emails, unsubscribed, etc.
I would also like the ability to resend an email to users that didn't open the previous email.
2 votes -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
2 votes -
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
2 votes -
we'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email.
We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.
2 votes -
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
7 votes -
Default card on file
I have a lot of clients that put multiple cards on file. Please make a feature that allows us to put one as their default card so we don't accidentally charge the wronge card.
2 votes -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
Enhanced Client Receipts for Treatment Transparency
Implement an updated receipt format that itemizes injectable services by including the exact number of units administered (for example, neurotoxin treatments).
Currently, clients frequently call requesting documentation of how many units they received. The only way we are able to provide this information is by taking a screenshot from the chart and emailing it manually, which is time-consuming and inefficient.
5 votes -
Have services that can only be booked as part of a group appointment
We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.
The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.
We put lots of warnings with the service description, but it still happens every week.
When we don't offer it for online booking, we get people complaining that we don't offer the service.
Please Please Fix group booking to ensure that these are booked properly!
5 votes -
UPDATE BOOKING WIDGET
I just had another client come in and have to book in person because he couldn't figure out how to get a service out of the cart with the booking widget. People don't know to hit the service to get the button to remove the service. Also, the back arrow on the widget is sooooo small and in an area that people aren't looking. Please make it big and put in a spot where people can see it. PLEASE, please, please... update the booking widget! I would have lost that client if he didn't come in to book his appointment.…
5 votes
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