8473 results found
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Add dates to reports saved as PDF
When downloading reports as a PDF (for example, the Gift Card balance report as of X date), add in the date to the report. Currently, there is no reference to the date of the report.
2 votes -
stack offer codes to discount based off service list price
Right now, offer codes, if stacked will discount based off of the discounted price. We would like an option to allow the additional offer code to discount based off of the service list price instead.
2 votes -
My clients are already asking if they can download the boulevard app and book their appointments in the app. A client app would be awesome!
I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!
3 votes -
card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
4 votes -
Lifetime Client Retention
RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!
3 votes -
Your Tag report doesnt work
The Tag report needs to populate. It doesnt work
2 votes -
Make client wallet credit more visible and available on the POS
I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.
A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:
"This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"
It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…
3 votes -
Do not prompt for a card on bookings if card is on file
Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?
3 votes -
Phrase category for Profile notes
We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.
2 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
35 votes -
Package Product Option for Inventory & Commission Accuracy
One suggestion I have for BLVD would be the ability to create package product options in addition to service packages. For example, with Sculptra we may offer a package of 4 vials at a discounted rate. Depending on the patient’s treatment plan, those vials may be used over 2 sessions for one client and 3 sessions for another.
Currently, when these are only built as service packages, it can create issues with inventory tracking and provider commission reporting on the backend because the actual product usage may vary by appointment. Having the ability to create and track product-based packages separately…
5 votes -
Better management of products and product categories
I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.
65 votes -
membership icons on profile
This is mood house loves the new membership crowns that appear for members on the calendar but wishes these would also show in the client profile
2 votes -
Add to Inventory Adjust Quantity Drop Down Menu
Please add additional choices in the drop down box: Transfer: Returned back to Retail Inventory; Transfer: Retail to Back Bar; Transfer: Retail to Tester; Transfer: Back Bar to Retail
2 votes -
when I go to a client in the system I should be able to send them forms and charts. having to book a new appointment is tedious
send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.
17 votes -
Message log from Beau should appear as unread message
When Beau takes a call and records the script, it should show up as an unread message so that I know I missed a call and can return it quicker. Right now, I’m having to check the messages tab frequently to see if I’ve missed anything from Beau.
2 votes -
online orders
Product orders in Blvd all reflect under the Sales > Orders field. There is nothing to denote online orders from point of sale. We have patients reaching out to inquire about their online orders for skincare products, but I have no notification/indication that an order was placed! I also would like to champion for an option to notify via business email for anytime an order is placed. These are important for quality customer experience AND for tracking purposes
3 votes -
Select more than 2 photos to compare
We would like to be able to compare more than 2 photos at a time. There are times when we want to have both sides of the face shown in the before and after.
3 votes -
Patient Screening / Appointment Restrictions
If a patient books an appointment but has not completed or passed the required screening (chart approval), the nurse should be prevented from completing the visit due to liability concerns.
2 votes -
Send a report via email on a recurring basis
This would include the ability to build a report in the dashboard and have that report sent daily, weekly, etc. via email to one or more recipients.
3 votes
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