8473 results found
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An identifying patient photo next to their name
An identifying patient photo next to their name so front desk staff can recognize them immediately to greet them by name - very important for customer service!
2 votes -
fix drawer closing after it is closed
We have recently started Boulevard, and as our receptionists are learning, there are times when they make mistakes when closing the drawer. Once they complete the drawer closing, as a manager, I can not edit it to make it correct. At the end of the month, when I report to accountants, my totals are off due to this. Can an option be made for staff categories to edit the drawer closing?
2 votes -
The new reports are awful. I don't the new reports. I want to toggle off the new reports permantly.
I need to permanently toggle off the new reports.
2 votes -
ai receptionist text
customer wants the option for the ai receptionist to do text only
3 votes -
Allergies/Med tab for app
Being able to add medication and allergies from the app instead of having to go to my desktop/laptop to enter. Creates more work
4 votes -
33 votes
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Pre and Post Treatment Forms
I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.
158 votes -
Back button on Duo Check-in
Ability to go 'back' in the Duo's check-in flow so clients can reference previous steps in their check-in flow without having to restart.
2 votes -
Add Folders to Reporting Saved Views
Instead of putting all saved views in one list, there should be folders for quick access, like in the old Beta reports
2 votes -
invoice link would be helpful
Right now, there’s no way to send a payment link for retail purchases that don’t have an appointment attached. This makes it difficult to collect payment when shipping products to clients.
It would be really helpful to have a feature that allows businesses to send clients a secure payment link for retail orders, so they can pay online before the order is shipped. This would streamline the process and reduce the need to collect payment manually over the phone or in person2 votes -
make the toggle buttons green instead of black and white please so we can quickly see if is on or off
anytime I see a toggle button on here, it throws me off because the buttons are back and white. Can we please get a green toggle?
2 votes -
Allow preventing multiple offers from stacking on a single order
Right now, when multiple offers apply to the same order, they all stack automatically. This can lead to unintended pricing and make it difficult to control promotions.
We need a way to limit orders to a single offer or prevent stacking so promotions behave predictably and protect margins.2 votes -
Hate new update on mobile app
Our team HATES that Boulevard removed the ability to directly send a text message to the client from the mobile app. Now, when you hit the 'message' symbol, it opens up the automated chat box within Boulevard instead of directly being able to send the client a direct text message from our own personal phones. The old way allowed us to convert the client into a new contact in our phone but now, there's no way to do this. It has created a lot more work and we are absolutely sickened that this changed.
3 votes -
Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
28 votes -
Client Messaging Management - organize convos, push notifications for new messages
LET US KNOW A CLIENT MESSAGED US! We dont know when a client responds unless we check manually every 30 minutes. Push notifications or some sort of alert is much needed. Relevant conversations get pushed down when text blasts or appointment reminders are sent, we have to dig deep to find messages. Allow us to search by client name to find previous messages that are unread or need updating. The tool is helpful but not being used nearly to the capacity in which we all need
2 votes -
Restore the 'Email this report' option in new reporting
The email icon is no longer available after the recent reporting update.
2 votes -
Offer codes for specific stylists
Ability to limit offer codes by stylist.
11 votes -
Data Import: Inventory
Ability to upload a sheet or photo of inventory counts, which will automatically update inventory, without the need to use purchase orders or manual adjustments.
3 votes -
Supplier and Category should be alphabetical for Product Builder
When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.
3 votes -
Packages, Vouchers and Payroll
Vouchers that are in a package should reflect the product/service cost. Currently if you have vouchers in a package - which we sell during our customer events. BLVD takes the number of total vouchers divides it by the package price and assign the same value to all items in the package. This makes payroll a nightmare and packages useless. An example of this is if you have a package with THREE 60 minute massages at $200 each and THREE facials $100 each. The total package would be $900. When the vouchers are redeemed - both the massage and the facial…
6 votes
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