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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. Putting clients on the waitlist should be much easier. There should be an option to add them to the waiting list for multiple days at once. Add them one by one for multiple service is too inconvenient

    6 votes

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  2. Add a pronunciation field for client names

    11 votes

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  3. If a client wants to update their credit card, they cannot update it without booking a new appointment.

    Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)

    6 votes

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  4. There should be a report that can be run for incomplete charts in the reports tab.

    27 votes

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  5. Almost all of the reports I use for payroll are no longer there. To run payroll, I used the Time Clock Summary- The new one goes day by day and doesn't separate by staff member, so I would have to calculate each individual's time clock entries day by day which leaves far too much room for error and is totally unacceptable. The new summaries section has completely limited the options for separate sales summaries. I use ALL of the summaries and now the majority of them are GONE. Please do not make this a permanent change.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  6. Would it be possible to not have providers on the schedule on their day off?

    2 votes

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  7. I would love to be able to funnel new clients to my other providers without blocking online booking for my current clients. I've been using manual blocks on my schedule to fill other therapist's shifts before my own, but this prevents my current clients from being able to reschedule when using online booking.

    A simple "accepting new clients" toggle on the staff profile would be a great addition. it would allow current clients to reschedule and view all of my ability while still filtering new clients to other therapists.

    4 votes

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  8. Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!

    10 votes

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  9. More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you

    10 votes

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  10. Hi Boulevard Support or whomever will read this,

    On most occasions I usually just pass by these marketing emails. however this time I wanted to take a moment and reply. I genuinely love using Blvd. It has made a real difference in my salon, allowing us communicate with our guests plus also giving me better visibility into my team’s performance and important business metrics. It is a great system, but I am sure as you all are aware it is incredibly expensive.

    In addition, what has become increasingly frustrating is that nearly every new feature you all launch comes with…

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  11. This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.

    5 votes

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  12. 5 votes

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  13. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    43 votes

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  14. Ability to have an add-on service performed by another provider so specialists can be reserved for more specialty services. Example: Prep or blood draw done by phlebotomist while injection or IV is performed by RN, NP, or doctor.

    3 votes

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  15. New Incomplete Forms Feature - Update Color

    We are so used to seeing that a patient is "running late" in red on the front desk page. The new incomplete forms feature is great, but if we could please change the color to something besides red. Now it looks like we have multiple patients running late, and it is really distracting.

    4 votes

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  16. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    26 votes

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  17. customer would like to be able to sell gift cards online that contain a package

    3 votes

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  18. Gift cards should be more easily transferable from the account purchasing to the account of the person receiving the gift card.

    3 votes

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  19. For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…

    42 votes

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  20. An accessible archive for older completed appointments. Currently there is no way to see appointment history past 100 appointments.

    3 votes

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