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8143 results found

  1. Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.

    Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…

    6 votes

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  2. when we have a promotion/ or gifting a voucher to multiple clients it would be nice to be able to do it all at once, instead of going through all clients and adding the voucher.

    1 vote

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  3. This report would allow their admins to track how many forms and charts have been signed off and completed by their medial directors.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. People always immediately ask about the option to tip upon seeing the FIRST page of Duo checkout. Add the tip on first page.

    1 vote

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  5. Add date ranges to the default names for downloaded reports. The old Summaries used to do this and it is so helpful to have that information right in the file name.

    It also helps when you need to run the same report for different time periods to not end up with report.csv, report(1).csv, report(2).csv and then try to remember which is which.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Tentatively Block Schedule When Admin is Booking, so Online Clients Cannot Steal the Spot.

    When I am speaking to a client via phone, an online booking client can steal the spot/I have to regroup with client via phone.

    1 vote

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  7. Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.

    1 vote

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  8. Some clients specifically older ones dont know or want to go onto their online profile... like they probably dont even know they have one. they also dont have an email on file so they wont receive any appointment notifications or forms via text... They should receive this via text. I understand not pushing marketing to them but office notifications/forms and charts/appointment reminders should be sent

    2 votes

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  9. Lets say a client wants to pre-purchase a service, at this time we cant do that. we would have to make an appointment to sell them the service... We should be able to sell a service without an appointment so they can keep it in their "wallet" to use at a different time.. For example if a service is on special and they want to pre pay/purchase we would have the ability to do so!!!

    2 votes

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  10. I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.

    We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…

    5 votes

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  11. When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.

    4 votes

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  12. Currently, APIs can only show initially assigned staff on an appointment. This means that staff swapped at checkout or swapped on an order cannot be seen in our APIs

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. There are some intake form questions that a business should easily be able to identify per client. For ex - if a client is asked whether they consent to their treatment photos to be shared on social media and they decline, it would be helpful to then add a related tag to the client profile.

    5 votes

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  14. Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.

    5 votes

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  15. It would be great if we could see what services have been changed on an existing appointment

    2 votes

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  16. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    11 votes

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  17. We need to be able to have clients view when their credits/vouchers expire on their end and possibly if they can receive an email/text 30 days in advance when it is going to expire. We have 6 or 12 month exp periods and that is a LONG time. I think it is also inconvenient to have the client put it in their calendar too themselves when our system should automatically notify them.

    1 vote

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  18. For the new reporting system (in beta) - allow freezing the first column(s) of the report when scrolling to the side on larger reports. Similar functionality exists in Excel and is super helpful.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  19. Additional status options to choose from under the History tab within the client profile.

    1 vote

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  20. Right now, when a membership is canceled, the client receives an automatic email that includes the effective cancellation date, but the wording of that email cannot be edited.
    This creates confusion for businesses that enforce a cancellation notice period (for example, a 15‑day policy). If a client cancels shortly before the billing date, the email still confirms the cancellation date without explaining the notice rule, which can lead to misunderstandings about billing.
    It would be very helpful if businesses could customize the wording of this email to clearly explain their cancellation notice policy and how billing may still apply depending…

    1 vote

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