8483 results found
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auto blocking a client that has a no show rate less than 75%
When a clients profile has a "no show" rating of less than 75%, have a pre-set auto block option so they can no longer book online.
2 votes -
Ability to edit product usage amount after checkout
Pinning items on the photo markups doesn't automatically translate to product usage in checkout so you have to manually add up your botox units. This sometimes leads to mistakes, and it would be nice to able to edit the amount of product used after the appointment is closed out. (I charge by area so number of units does not affect total cost, but does affect inventory.)
1 vote -
3 votes
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can you please make it to where when someone purchases a membership, we can send them a link to complete the agreement?
If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…
4 votes -
add more photos to chart
We have a template for charts, but sometimes we need more photos due to the client/patient needs and we want this attached to the chart not just in gallery. Please allow chart to be customized in adding more photos when needed
1 vote -
Editable pins when using copy from previous
When copying tox pins from previous charts you cannot edit the pin, you have to delete old pin and make a new pin. If we can get the pins to be editable when copying from previous and filling out new chart that would be great!
1 vote -
integrate AI or smart consulting and booking
use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.
10 votes -
ByPassing booking/deposits for clients who have vouchers/packages
For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.
8 votes -
notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
7 votes -
Have an employee template to overlay on a current staff member
When a staff member levels up and their pricing changes, we are required to go through every. single. service. and click like 5 times each to update them to the new pricing.
Having a template for level pricing would be an ideal solution to just change what level the staff member is and bam! new pricing updated.
1 vote -
Response to auto message in open messages
Can a response to an auto message become an open message so it can be seen immediately rather than checking Closed messages throughout the day?
1 vote -
Reporting: Add Service to Appointment %
SERVICE COUNT ÷ APPOINTMENT COUNT
That way we can determine if a service provider/location is providing more than 1 service per ticket. Currently this has to be manually calculated.
1 vote -
Professional App Reporting- Client Request Count
Service Providers should have access to how many clients are their OWN requests. The Professional App Report is very slim.
1 vote -
2 factor authentication
Instead of using this feature every time we sign in, have it able to set for certain sensitive information areas. For offices with HIPAA it is frustrating to wait on the text code every time.
1 vote -
Link for newsletters
Auto generate a link for newsletter marketing campaigns that we can post on social media and include in texts.
1 vote -
Offer Code and Discount Updates
- One code that can have multiple options.
Example: code SUMMER could apply 20% off a service and 50% off a specific package.
- Ability to exclude certain audiences from discounts or give tiered discounts to different audiences.
Example: 10% Off Packages, 20% Off for Members.
Currently, the system does not allow us to set this up automatically and though we can make a promo available for members only, we cannot exclude members, meaning BLVD takes 20% off package and then another 10% off that same package for members.
- Quantity based discounts that apply automatically.
Examples: Buy 2 products, get 1 50%…
1 vote -
lock patient charts
There should be an option to lock patients charts that require a password to log in for those that have done sensitive procedures.
1 vote -
gfe
A docovia integration for GFE's would be incredibly beneficial to our practice.
1 vote -
1 vote
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1 vote
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