8143 results found
-
Copy staff schedules
Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc
16 votes -
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason) Hi We’d love to see a dedicated report for
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason)
Hi [Name],
We’d love to see a dedicated report for cancelled appointments that can be filtered by:
Staff member (single employee or all)
Date range (ex: 3, 6, 9, 12 months)
Cancellation reason
Right now, cancellations can only be reviewed in the Recent Cancellations list, which isn’t practical for HR tracking over time since it doesn’t support date-range filtering or exporting.
This would be really helpful for performance and retention tracking, and would save a ton of manual review.2 votes -
Offer Code Stacking
Offer codes must be customized to either allow combining with other offers, or disallow use with other offer codes in order to successfully minimize human error and ensure a high degree of accuracy in all checkouts. Ideally the list that can / cannot be combined can be customized. E.g. Friends & Family discount for team members CANNOT be stacked with any other promotions/discounts.
2 votes -
commission
Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission
4 votes -
call log
Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.
4 votes -
CREDIT CARD REQUIRED FOR SCHEDULING INTERNALLY
Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.
With this being said these types of ideas that we suggest NEED administrative level feedback.
We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.
I am…
4 votes -
Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote -
Goal setting in reports
This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.
1 vote -
selling a single service without scheduling
we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading
1 vote -
access to charts
it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off
1 vote -
3 votes
-
Customer Update Payment Method
Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.
5 votes -
we need the system to deduct loyalty points when services are refunded
we need the system to deduct loyalty points when services are refunded
10 votes -
online booking exact dollar amounts instead of percentages.
online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.
Can we get a feature, where we can do percentage deposit or an exact deposit amount?
15 votes -
scheduling from client portal
I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.
6 votes -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
2 votes -
Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
15 votes -
Enhanced gift card location settings, restrictions, and visibility
Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.
41 votes -
Calendar
Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.
I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars
It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD
1 vote -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
7 votes
- Don't see your idea?