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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. 4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you

    3 votes

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  2. Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.

    3 votes

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  3. As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.

    Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.

    What I am requesting:

    -New client appointments remain in a pending status until intake form is completed
    -Client receives a pending notification stating their appointment is not confirmed until the form is submitted…

    3 votes

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  4. We would like if during the creation of a new appointment the prices and totals would be auto calculated for us to see the totals of appointments. We would also like this at online checkout.

    1 vote

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  5. 1 vote

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  6. When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.

    5 votes

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  7. Be able to individually adjust different cancellation fees based off of service. Not a set $ amount or % because each service/ pricing of service varies

    5 votes

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  8. We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. I need to filter to see clients that have ONLY seen X Provider. Many clients in my business will see whatever stylist is available. If a stylist leaves I would like to be able to hand them a client list of clients that have only seen them. Need this asap!!!

    1 vote

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  10. It is so inconvenient that you can not copy a gift card number or identification from a client's wallet and paste when checking a client out.

    3 votes

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  11. Ability to collect explicit opt-in for SMS and email marketing from clients in Forms through connected fields.

    1 vote

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  12. A way to store a staff member's professional (Cosmetology) license expiration date and automatically notify admin/managers & staff member of the expiration. Notifications starting at 90 days out. Can do 90,60,30,7, & day off expiration.

    1 vote

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  13. Expose the full history of review events for a chart (not just the latest state of a single overwritten record) via the data share or API, so multi-stage review workflows (e.g., senior nurse review → NP sign-off) can be distinguished and timed.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. Provide a write endpoint for chart review sign-off (with auth scopes, rate limits, and sandbox access) so partners can submit completed reviews back to Boulevard.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. A report with current service prices by location to show the location-level price overrides in place.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!

    1 vote

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  17. When the same phone number is used to book a group appointment, then checking in at the Duo with that phone number should check in all the clients with that number.

    1 vote

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  18. It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
    Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.

    16 votes

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  19. This new update has made check-outs take longer than they did when duo is linked. You used to be able to click out of duo when using credits or card way quicker and now it makes you click like 4 different things to get out of it.

    Being able to upload more than one photo at a time. It shouldn't be one photo at a a time.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I'd love to see locations have the ability to manage Precision Scheduling settings directly within the dashboard, rather than contacting Support for every adjustment.

    It would also be incredibly helpful if these settings could be customized per employee, instead of only at the location level. Every provider may have different schedules, appointment cadences, and booking preferences. For example, one provider may only want online bookings at fixed appointment times, while another may prefer more flexibility.

    Giving locations the ability to adjust settings such as Optimization Level, First Available, preferred appointment times, and Group Booking preferences for each provider would…

    1 vote

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