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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. After you move an appointment that has a device or room attached as a resource, the system continues to show this on your calendar screen. you have to manually unselect the resources. This is annoying and time consuming. Once you have selected"done and confirm", the system should go back to your day view WITHOUT those selected.

    1 vote

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  2. This integration would allow details related to commission and hours worked to be shared with Paycor via a built-in integration. This would help reduce duplicative entry across both systems and improve consistency and accuracy for payroll.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. When listing services offered by a staff member (manage - Staff - {Staff name} - Services) Filtering options would be nice, at least a "only show services offered by this person" would be so nice to make it easier to find things in what can be an extensive list.

    1 vote

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  4. Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.

    2 votes

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  5. Salesforce, but within BLVD. Capabilities include:
    -Assign client lead to operator
    -See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
    -Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
    -Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”

    5 votes

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  7. When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  8. This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.

    2 votes

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  9. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    6 votes

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  10. would love to have the option to make forms required to fill out before a booking to ensure the booking is correct and the client is booked with the best fit provider

    1 vote

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  11. One location for all authorized providers to be able to review any pending charts rather than having to go by 1 day at a time to review charts that need review. This allows multiple providers to help clear the list at any given time and a push notification to the providers that there is a chart waiting for review pending.

    4 votes

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  12. Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!

    17 votes

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  13. When messaging guests, the small text box is no longer available. You now must open the guest’s full profile, which covers the entire page. This makes it harder to multitask at the front desk, since you have to close the profile to check the calendar, book or check out another guest, or handle an interruption. The smaller, minimizable text box was much more practical.

    1 vote

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  14. We would love the ability to easily adjust membership pricing for both existing and new members through a simple, self-service option in Boulevard. Currently, updating pricing for existing members requires submitting a request, which can create delays and limit our flexibility as business costs change. Having the ability to manage these price adjustments independently would streamline the process and allow us to respond to pricing changes more efficiently.

    1 vote

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  15. You can have a note under the voucher to be more organized.

    1 vote

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  16. We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.

    2 votes

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  17. Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.

    2 votes

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  18. 2 votes

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  19. We sell vouchers for individual services. When a person buys a voucher for a massage, but decides to gift it, it is a pain to void that voucher and then create a new voucher for the other person. It's messy and for members that are able to gift some of their membership vouchers as well.

    7 votes

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  20. I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.

    3 votes

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