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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7434 results found

  1. When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.

    2 votes

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  2. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    19 votes

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    1 comment  ·  Admin →
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  3. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    1 vote

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  4. Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.

    1 vote

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  5. Have certain client notes show up on the popup when you click on their appointment.

    1 vote

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  6. Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
    For Example: Hi {client name},
    You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
    When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.

    2 votes

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  7. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    5 votes

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  8. Please provide option to view calendar in a week form and month form for easier scheduling.

    3 votes

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  9. Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.

    31 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    29 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. 1 vote

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  12. Stylists want to see what each client tips them on the app

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. when checking out a client in a membership, ability to redeem their membership for the month

    1 vote

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  14. I think that having E-prescibing, Lab ordering and the ability to access a full CRM with texting and calling through boulevard would make it fully an all-in-one system. with access to the mobile app to receive texts and calls as well. These three things are really what the aesthetic and wellness spaces need for a seamless system. Also google reviews sent to patients, not boulevard does no one good if you can't see them!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.

    12 votes

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  16. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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  17. Ability to obtain client photos to pull into a message out to clients with their progress over time

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  18. Ability to replace the "Check in" screen on duo app with a custom screen saver to be able to surface promos or add logo to screen

    1 vote

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  19. only have certain provider's able to get the new client booking online.

    1 vote

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  20. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    1 vote

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