8483 results found
-
notifications for manager
Ability for new appointment notifications to be sent to managers with certain filters, such as notifications for first time appointments for specific services.
1 vote -
Appointment Tag audit list
Please add the "appointment tag" to the audit. We use the heart emoji for staff request. Some times, staff/ receptionist would abuse this privilege and tag themselves with the heart emoji if the client tips as well. By having this tag feature audited we can better determine which staff is abusing this feature.
1 vote -
request staff order
Allow the order of staff to be changed during the client request or possibly have a randomized option in the ordfer. We noticed who ever is first in alphabetical order typically gets the most "requests", but when they come in they don't actually know or care. We just want everyone to get a more fair chance.
1 vote -
eprescribe
The ePrescribe function is tedious and and annoying with two-factor authentication required for every login, every four hours. Chart access is what we need 99% of the time, with prescriptive ability 1% of the time. With this feature enabled, the two-factor authentication is required too frequently and inconveniently for general Boulevard access. Can this be changed to two-factor authentication only when trying to use the prescriptive feature?
1 vote -
When editing a base service to add an add on only service, the add on should be typeable
Add ons should be searchable when adding at checkout or during the service. The same way we add services or products to checkout, so the provider doesn't have to scroll through check boxes for every add on we have.
1 vote -
Make automated notification of email/phone number change show in message center
I foresee questions about why things changed, and us being clueless as to what profile was changed and who had the number originally. Not having any way of know what automated texts went out to who is just opening us up to look clueless in front of our customers. I already apologize for our software daily, so I am used to it, but I would love to have fewer reasons to apologize.
1 vote -
Can we get some flexibility on the automatic notifications when phone numbers and emails change?
I just saw that clients will now get an automated text and/or email when the information on file changes.
I agree with the intent of this, and applaud being proactive for it, BUT, there are some issues with how clients are actually in our system that will probably cause some issues (or make things messier as we work around them:
the spouse - we have times that spouse A books an appointment with their phone number and Spouse B's name. They then want us to change the phone number to be Spouse B's phone number at the appointment. So Spouse…
1 vote -
Get rid of the lines attached to the units injected. You can't see the exact spot you injected multiple injections in the same area
Get rid of the lines attached to the units injected. For instance when you botox the whole lower face, it all runs together.
1 vote -
Allow negative filters on product page
The product page filters only allow you to include categories. Two issues come up with this: Sometimes I want all BUT one category, so then I have to figure out how to mark them all.
Sometimes I want to exclude a small number, but include a much larger number, and the list doesn't show all the categories. So, I need to then remember ALL of the categories I need to choose and then search and select them.
Neither option is nearly as useful and just excluding one or a small number of categories.
1 vote -
Search Bar in Booking Widget
It would be helpful if there was a search bar somewhere in the booking widget that allowed the clients to search for services. Every business categorizes them differently and I think a lot of people know what they are looking for when booking and it would reduce the click times. Unless the booking widget is getting a whole revamp :)
1 vote -
Flexible redemption or exchange of vouchers
This would allow businesses to sell packages or memberships for vouchers that could be redeemed for certain services or exchanged for their equivalent in monetary value and applied to another service.
2 votes -
We need to be able to sort files as we upload them
We are uploading charts from our old system as files into Boulevard, and I have painstakingly remaned them all to be in date order. Doesn't matter - Boulevard does not allow them to be sorted by title or date once uploaded. This would be a very helpful feature, especially when a provider needs to reference a chart from our old system!
2 votes -
add a feature to track commission for employees
Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.
2 votes -
Ability to assign permission groups via API
This would grant businesses the ability to assign permission groups when creating new staff members. This would be used when businesses are setting up staff profiles through an automation.
1 vote -
Virtual Meetings 10 minute notification
Ability to send a notification 10 minutes before the virtual meeting, when the link becomes active and available for clients to join. Sending notifications at 15 minutes may confuse clients into thinking the meeting link is not working.
1 vote -
Allow universal end dates for memberships
Businesses that run annual memberships need a universal end date (e.g., December 31) for all members and a way to bulk void or auto-void unused vouchers at the end of the term.
Customer use case: An aesthetics business runs a membership program of roughly 2,000 members that all renew on a calendar-year cycle. Today, a membership’s end date can only be based on its issue date and expiration settings, and members aren’t re-enrolled automatically. Each year, the business has to resell a $0 membership to every client and manually void leftover vouchers one by one. The workaround is client tags…
1 vote -
Good question! There isn’t a built‑in setting that saves a 100% discount as a reusable option when manually discounting items at checkout. W
Could you please add a permanent 100% off discount option at checkout, similar to the existing preset options for 10%, 20%, 25%, and 50%? I have to manually enter 100% multiple times throughout the day, so having it as a preset option would save a lot of time and make the checkout process more efficient.
2 votes -
Enable a different call forwarding number for after hours
We would like to have the ability to have a different call forwarding number after hours.
1 vote -
forms
We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.
80 votes -
Granular data for membership payments and past due
Businesses need more detailed payment decline data, specifically the ability to see card type (e.g., Apple Pay, HSA/FSA, credit, debit) and transaction/entry method (tap, manual entry, insert/swipe) alongside each decline reason either in their Snowflake Data Share or within their Memberships Past Due report so their team can properly triage the past due reasons, identify trends in their payment decline data, and provide coaching to their team to mitigate avoidable declines.
1 vote
- Don't see your idea?