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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7434 results found

  1. Please allow for CUSTOM PACKAGE PRICING for members (for each tier or membership type). It is offered by Aesthetic Record and other med spa EMR. Thank you!

    1 vote

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  2. We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.

    When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.

    2 votes

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  3. There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.

    3 votes

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  4. Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.

    4 votes

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  5. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    4 votes

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  6. Make it so that the system calculates the change that is due back to the client when paying.

    1 vote

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  7. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.

    1 vote

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  9. Allow merge tags in the subject line of emails

    1 vote

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  10. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    9 votes

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    1 comment  ·  Admin →
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  12. Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.

    1 vote

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  13. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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  14. The booking email used to include:

    "Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."

    This is not only available in the the text messages now. Please turn this feature back on.

    3 votes

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  15. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    3 votes

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  16. We have 100’s of costumers who come in with reference photos and it would be incredibly beneficial to be able to keep a log of these reference photos on their profile

    1 vote

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  17. I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!

    1 vote

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  18. Allowing 1 chart to cover the needs of multiple services.
    Example: Once the service is chosen from a drop-down menu, and the next section is appears that's specific to the selection.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. 1 vote

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  20. when products are on a ticket that is not paid yet it would be nice that the products get taken out of inventory at that time.

    1 vote

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