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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. Clients in Dubai almost all reach us by metro, and late arrivals usually start with an empty travel card. It would help if appointment reminders could include a line for travel planning, the way some salons already share this page so clients can check nol card balance online and top up before they leave. A small travel note inside the reminder template would cut down our no-show follow-ups.

    1 vote

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  2. 1 vote

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  3. can you add an option to not auto renew memberships. We are having a problem now with the paid in full memberships renewing and charging a patient the full amount again to their credit card. As a busy office we can not keep trying to track this down and refunding patients who may have not wanted to renew in full again.

    1 vote

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  4. The ability to turn off/toggle off the new reports permanently. We do not need the new reports.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. A website bot for patients to ask questions about services and booking

    2 votes

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  7. For med spa charting (Forms and Charts): we need an anatomical diagram component where tapping an injection site automatically builds the treatment record (muscle/site, units) and generates the procedure note text from those taps. Today the builder offers only dropdowns, text fields, and static image markup, so providers must mark up a still image and then type the full note separately for every treatment. At our client volume this is our single biggest documentation burden. Other med spa platforms offer interactive charting; please add a clickable-diagram chart component with logic that populates chart fields. — Nuvera Aesthetics and Wellness (medical…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. We want to track and offer great services but you limit us by micro-managing our options. We use great products and need need need to track!

    1 vote

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  9. Patients prepay a lot of services. It's hard to keep track of which ones are used and when. If there can be a feature where we can add prepaid services and check them off as they're used

    1 vote

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  10. Patients prepay a lot of services. It's hard to keep track of which ones are used and when. If there can be a feature where we can add prepaid services and check them off as they're used

    1 vote

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  11. Labeling the type of appointment in the booking confirmation and appointment reminder messages. Ex. Hormone Follow Up, Lab Review Phone Call

    1 vote

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  12. Internal team/staff messaging hub such as teams but in boulevard

    1 vote

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  13. Color Picker for all appointment statused, services, products etc. Especially to differentiate a checked in client rather than the tiny icon that is hard to determine. Color coded scheduling is so efficient and recommended.

    1 vote

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  14. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    17 votes

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  15. They want to track phrase usage because staff are sending specific phrases to patients when turning them away at the clinic when they are fully booked. This report would allow them to retarget those patients who have been turned away due to being fully booked.

    1 vote

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  16. For a Medical Director of multiple Boulevard businesses, there should be a more streamlined way for bulk signoff on charts without having to log out of one dashboard and log into another. Perhaps an MD can have a single set of log-in credentials and see a dropdown menu of different dashboard he/she can access, to avoid having multiple sets of credentials.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Allow management to get practice-wide provider specific appointment notifications. For example, a client cancels and the service provider and practice manager would get notified via email/push/text option(s).

    1 vote

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  18. I think it would be best if finishing time was not included in the total duration for the client to see for the appointment length. As at our spa, we want to utilize the finishing time as a clean up period for the therapist and for the client to be "unavailable" while switching between services. It is not additional time for their appointment.

    1 vote

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  19. I would like it if the finishing time on the appointments could be dashed similar to how transition time is shown visually on the calendar to avoid confusion for the timing of appointments.

    1 vote

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  20. seeing texts in the app is amazing!

    I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.

    Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!

    2 votes

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