8143 results found
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Option to share uploaded file with client
We uploaded clients labwork as a file. It would be very helpful to have an option to share (or email) uploaded file with client.
1 vote -
modifier prices
When a client schedules an appointment online for a $100 service, with an "Add-On" online they see the items listed:
Add on $20
Service $100
No total is providedWhen a client books a modifier online, they see the items listed:
Service $120
Modifier $20
No total is providedBoth services cost $100, both the modifier and the add on cost $20 but they are shown in two different ways. This is unclear to the client because it is inconsistent to include the up-charge in one situation and not the other yet display the same way.
Please change this to…
1 vote -
Textable box for intake form: forums and charts that clients do put in a name of the person who referred them.
We'd like another option on the part of the intake form where it asks about referrals, with a textable window where somebody could put in a client's name or how they heard about us if it is not something we already have in there as a clickable advertising referral partner.
1 vote -
1 vote
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tip prompt when checking out a membership
currently when checking out a client with a membership/credits...it does not prompt the client to tip, rather just closes the ticket. Yes you can pre add the tip ONLY if asked by the checkout if they would like to tip, which in our facility is often the provider and they do not want to ask their client for a tip. Adding the prompt would remind the clients instead of asking and manually entering gratuity prior to their checkout.
1 vote -
Add an option for a 4-week billing cycle for memberships
Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales
1 vote -
Add an option for a 4-week billing cycle for memberships
Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales
1 vote -
Make request clients easier to see on the schedule
Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.
3 votes -
Select Two Stylists at a Time For Certain Services
We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.
Also, clients still cannot book appointments from the portal. I feel like this is important.
1 vote -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Medical Practice Grade Operational & Workflow Enhancements Required
Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.
One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.
As a result, we have been forced to build extensive workarounds and…
4 votes -
Customize sending time for Reminder Text
Customize the sending time for Reminder Text.
1 vote -
Quickbooks Integration - Service Package Sales
Boulevard currently includes new package sales in Service Revenue when creating the daily QuickBooks journal entry. It separately debits the package liability account when a package voucher is redeemed, but the original package sale never credits that liability account.
This causes Service Revenue to be overstated and the package liability to be understated, requiring manual corrections in QuickBooks.
Please add a separate New Package Sales mapping so package sales credit a selected deferred-revenue/package-liability account. When a package voucher is redeemed, Boulevard should debit that liability and credit Service Revenue. This would allow the package liability in QuickBooks to remain aligned…
1 vote -
Ability to name payout descriptors for merchant deposits
This would allow businesses to specify how they would like their deposits' descriptors to read when they are deposited in their bank account. This would allow for easier reconciliation when multiple merchant accounts are linked to the same bank account.
1 vote -
Filter By City
It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.
1 vote -
Add-on services performed by another staff member
I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.
1 vote -
Duo for mobile devices
Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)
1 vote -
Notify clients of affirm and afterpay options when they book an appointment so they can consider spend prior to appointment.
Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote
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