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7434 results found

  1. Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.

    1 vote

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  2. The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.

    1 vote

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  3. A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
    What the client purchases:
    Service, Product, tax, gratuity, gift card sale, wholesale purchase.
    Form of Payment:
    Card, check, cash, venmo, barter, etc.

    Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. 2 votes

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  5. This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.

    Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    237 votes

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  6. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    26 votes

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  7. I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    15 votes

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  8. Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in

    1 vote

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  10. The checkout and "redeeming" process for memberships need to be heavily revisited.

    As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.

    However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.

    I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…

    2 votes

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  11. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  12. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  13. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  14. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    1 vote

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  16. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    1 vote

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  17. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    3 votes

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  18. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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  19. Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.

    4 votes

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  20. Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.

    1 vote

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