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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    9 votes

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  2. Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item

    9 votes

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  3. Ability to edit a closed invoice.

    10 votes

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  4. 2 votes

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  5. After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
    I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
    Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…

    6 votes

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  6. The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)

    They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.

    1 vote

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  7. The daily Summary report (and presumably others) don't download following the date grouping rules. If I choose Group by Date - monthly and then download a csv, I get all dates with no grouping. It should default to download with the date grouping that is shown rather than the default of all dates.

    1 vote

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  8. Demographic info for clients/patients needs to have area for First, Middle (not req), and Last names. Also a place for a Preferred name.

    Patients should also be assigned a record number that can be used as an MRN with other vendors such as my pathologist and LabCorp.

    1 vote

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  9. Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists

    2 votes

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  10. Notify a chosen few for Log In Morning Verification. As of now, it only goes to the owner/me and I am not always at the spa in the morning. A multiple person notification or at least two would be helpful and much more feasible.

    1 vote

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  11. It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?

    30 votes

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  12. We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.

    1 vote

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  13. Simplicity is key when dealing with the absence of the shopping cart icon. There must be an easier way for customers to access their cart whether logged in or not. a simple cart icon which would open the cart page, like most other sites, is detrimental. If this exists here, I cannot find it. This needs to happen, and soon.

    1 vote

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  14. You need a marketplace so clients can FIND us! I know you have emails, texts, and automations. But any way you do it those are already my clients! A marketplace connects me to people I'd never know and would never find us! And it puts Boulevard on the map! Look at it like this... right now we're at a lock-in because everything all your users are doing is staying within the walls of their own already existing clients... and a marketplace opened the doors to the world!

    1 vote

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  15. Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.

    1 vote

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  16. Show an icon or something on the appointment letting us know if charts/forms are not completed.

    42 votes

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  17. we would love more colors to assign to staff profiles to avoid confusion and mistakes!

    2 votes

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  18. The online gift card system in Boulevard appears to be designed around the assumption that users are buying gift cards for themselves, which does not reflect real-world behavior. In practice, almost all gift cards are purchased as gifts for other people, and the current workflow breaks down because of this.

    From the start, the system creates confusion by requiring sign-in and prompting non-account holders to enter “YOUR phone number or YOUR email address,” with no clarity on whether this refers to the purchaser or the intended recipient. Purchasers frequently enter the recipient’s information, assuming that is where the gift card…

    5 votes

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  19. A filter to allow removing $0.00 entries from these columns would allow for summary reports of cash expenses and cash deposits over a time period. As it is you can sort by amount, but then lose the date sorting.

    1 vote

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  20. The new client Waitlist report is very nice for the ability to filter and sort in new ways.

    I would like to see the option to filter by "null" and "not null" for Requested Staff name and Date Removed.

    Only being able to pick specific dates or people when there is a "Null" option can make for some weird reports at times.

    I am not sure how to put those options in with the standard staff and date pickers, but at least the Date removed null option is VERY useful in order to get a report of people who are…

    1 vote

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