7434 results found
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Message Inbox
There needs to be a way filter text messages. We have auto messaged turned on for marketing, help fill our books when low, we miss you, etc. these are automated and go out in huge batches. Several times, we miss a clients response because it gets pushed to the bottom, if we could filter the messages this would help a lot as things wouldn't get lost.
1 vote -
The ability to remove a voucher at checkout at time of package purchase
Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.
1 vote -
Allow managers/owners/supervisors to assign tasks to staff
I need a way to set "tasks" with deadlines for staff. For example, follow up with Jane Doe regarding laser package. These tasks should not show or disrupt their booking calendar.
1 vote -
Audit Log: Specific Staff Profile Updates
it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
- who changed staff role and when
- who changed "bookable online" and when
- who changed service assignments1 vote -
I would like to see tracking of how and when patients are confirming their appointments. If patient is confirming via email I need that info
TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP
1 vote -
Beauty Bank Tox Discount (Or anything sold through the product category)
When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).
1 vote -
lock in the divider when editing charts and forms
have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes
2 votes -
Ability to send multiple images with text blasts
When crafting a text marketing blast, it should support sending multiple images
2 votes -
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actu
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Inventory depletion based on appt type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc.
We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.
6 votes -
before and after photos
Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.
2 votes -
Clients creating new profiles when they online book, but are already a current client
Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!
2 votes -
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
2 votes -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
3 votes -
ability to add forms to clients profile
at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.
4 votes -
link to individual stylist services and prices
A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.
6 votes -
Allow custom DOLLAR AMOUNTS (not percentages ) for tips - 3 options with dollar amounts (like $5, $10, $15)
Allow for 3 dollar amounts to show as custom tip amounts. Thank you!
1 vote -
We need to be able to add vouchers to a client's wallet for products. We sell packages that include two or three services and a product.
We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.
1 vote -
Block resources from being booked if they are full
It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.
2 votes
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