additional appointment reminders
We need appointment reminders further out than 5 DAYS.
We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.
We need the ability to push at least one ADDITIONAL notification out to 10-14 days.
We do have enterprise so I was able to create a workaround using zapier and doing an API call and using Klaviyo, but that is a lot more than we should really have to do.
You already have the infrastructure to allow more reminders and you certainly have a base of customers who would benefit from less openings in their schedule.
Please don't be so stingy with the number of reminders we can use/have :)