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  1. Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!

    3 votes

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  2. THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  3. The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.

    10 votes

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  4. A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button

    2 votes

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  5. Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.

    2 votes

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  6. it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!

    7 votes

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  7. I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. When taking a photo in someone's chart (ex. aesthetic note) can we add grid lines so that photos are more consistent. Uploading photos are a hippa violation so we would love to be able to upgrade the photo taking features.

    4 votes

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  9. It would be nice to be able to print the daily schedule.

    7 votes

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  10. This would be a report that can show the location-level price overrides for all services at a business.

    1 vote

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  11. This would be helpful for identifying which debits in a bank account relate to a chargeback and whether the debit is the original chargeback or the final outcome when a bank finds in favor of the client.

    1 vote

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  12. In Jane we were able to send a text/email with a bill. Would love to have this feature. This is nice if someone is coming to purchase a product for example and wants to pre-pay and just drop in for pickup and you don't have an online store. Or if someone has a remaining statement and you don't have a card on file.

    1 vote

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  13. An icon that pops up on the completed Appointments to let you know there is a comment note in the appointment.

    1 vote

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  14. We’ve found that when clients are asked to complete multiple forms, they often only finish one. This isn’t intentional—it’s usually the result of form fatigue and an overly complicated process.

    A simpler solution would make it easy to combine multiple forms into one, add an existing form to another, or copy and move sections between forms. This would reduce repetition, make the experience easier for clients, and save time for staff.

    Streamlining forms in this way would lead to higher completion rates, fewer follow-ups, and a smoother, more user-friendly experience overall.

    5 votes

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  15. The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.

    Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
    Searching via last 4 digits and confirming visually from the list should be possible and preferred.

    Searching gmail.com works for email, why not phone numbers?

    2 votes

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  16. Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.

    2 votes

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  18. Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.

    4 votes

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  19. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.

    2 votes

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