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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7434 results found

  1. When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card

    2 votes

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  2. be able to see a master price list and staff pricing

    2 votes

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  3. We'd like the ability to create offer codes that are restricted to specific service providers/barbers, not just services or products. This would allow us to:
    • Create promotional codes that only work when booking with specific staff members (like new hires)
    • Run targeted marketing campaigns to drive bookings to particular providers
    • Offer introductory discounts for new team members without affecting other staff bookings
    Currently, offer codes can be restricted by services, audience, dates/times, and locations, but adding provider restrictions would give businesses much more targeted promotional control.

    4 votes

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  4. May we please have a tax exempt button at checkout and a report pull to quickly account for tax exempt purchases? Thank you1

    1 vote

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  5. When the client is looking for an appointment online, please make it where they don't have to put in an email just to see if there is an opening. Once they see there is an opening and they are ready to book... then have them put in an email.

    1 vote

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  6. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    31 votes

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    1 comment  ·  Admin →
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  7. Patients or clients don't know what boulevard is, when a cancellation email is sent out it shows that it is from boulevard, not my business name. This needs to be changed so it looks like its coming from the correct place, the business name, so patients/clients can actually open the email and it can serve its purpose. This has been brought up before here but clearly nothing has changed.

    6 votes

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    1 comment  ·  Admin →
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  8. uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.

    1 vote

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  10. Enable the option to use wallet balance(s) for online purchases, such as packages.

    1 vote

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  11. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    2 votes

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  12. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  13. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  14. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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  16. 1 vote

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  17. This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking

    1 vote

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  19. Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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