8486 results found
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Tabs that stay open and allow us to toggle between tabs. For example, schedule tab and calendar tab open at the same time in tabs.
Tabs that stay open and allow us to toggle between tabs. For example, schedule tab and calendar tab open at the same time in tabs.
2 votes -
Voucher sharing
Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.
5 votes -
System Updates - Timing Issue
Why aren't the system updates completed late in the evenings, as these interrupt work hours, processing payments, and/or on-line booking/gift card.
2 votes -
Discount Reasons
For discount reasons, can we add the percentage amount to the discount reason that we create? Less steps for each transaction make a big difference since we cannot change the amounts and have to type in 15% and 100%
3 votes -
App Store regions
Hello Boulevard Team,
I currently work for a spa based in NYC, but I work remotely from Mexico City (CDMX). First, I want to say that your platform is incredibly good and very user-friendly; I really enjoy using it.
However, I’ve encountered one major flaw: the Boulevard mobile app is not available in the App Store for Mexico.
It is highly necessary to enable international availability for the app so that users can work from CDMX or anywhere in the world using their phones. Right now, this restriction limits remote workers to always having to use a computer or being…
1 vote -
Charts and Protocols
Charts and Protocols
When an appointment is booked for a specific product, including any add-ons, the system should automatically populate a note with the appropriate language and fill-in-the-blank fields in the chart, rather than requiring the nurse to type everything manually.
1 vote -
CHAT BUBBLES
NEED to be able to see when another admin is typing or already responding to a client. Thank you! :)
1 vote -
Confirmation/Reminder emails in campaign performance reports
It would be helpful to understand if/how clients interact with automated comms like confirmation and reminder emails by including them in Marketing Campaign Performance reporting.
2 votes -
product commission
Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.
5 votes -
Date of birth needed to make appointment
Please add a Date of Birth field to the initial online booking ‘Book Now’ new-client signup flow. Right now, new clients can only enter name, phone, email, and password during booking, so we have to collect DOB separately afterward. Adding DOB at signup would help us capture complete client info upfront and reduce follow-up steps.
2 votes -
Forecasting/Forward Facing Reports for Inventory, Revenue,
There are a lot of back facing/Past reporting with detail that needs to exist in same format for forward facing/future. To enable forecasting for needed product by each service type, revenue, marketing etc. The current one future report that lumps all services into a number is really useless.
2 votes -
Customize copy in transactional emails
Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)
20 votes -
Should be able to put in an hourly rate for compensation for employees in the time clock feature.
Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.
5 votes -
tax setting
Ability to apply a different tax setting for each service category.
1 vote -
Have a "sort by" settings within built categories in the services tab
This would allow each user to sort information under the "Management" > "Services" tab either alphabetically or by manufacturer (ex: HydraFacial) within their categories (ex: enhancements). This would be very helpful to quickly add new items and have them automatically organized for staff.
1 vote -
Card on file notification at time of booking
A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!
4 votes -
The ability to remove a voucher at checkout at time of package purchase
Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.
4 votes -
We need tabs rather than opening multiple Boulevards in the browser
It would be nice to have tabs for multi-tasking. Thank you
5 votes -
Audit Log Event for Client List Searches + Filters
It would be helpful if Audit Logs could show when a staff member searches, filters, or otherwise narrows the Clients list, including the criteria used.
Currently, I can see events such as “Viewed client profile” and “Exported client list,” but there isn't much visibility into what happened between those actions.
For example, if a staff member filtered the client list by a specific provider, appointment history, location, tag, or other criteria and then began viewing individual profiles, the Audit Log would only show the individual profiles being viewed. There is no way to tell whether those clients were found individually…
1 vote -
Ability to Export Audit Log Data
It would be really helpful to have the option to export Audit Log results into a CSV or Excel file, similar to other reports in Boulevard.
While investigating unusual account activity, I needed to review hundreds of Audit Log events from a specific staff member. Since there was no export option, I had to manually screenshot dozens of pages of results in order to document and analyze the activity.
Being able to export the filtered results would make it much easier to review larger amounts of activity, identify patterns, compare data, and maintain documentation when investigating potential security or client…
1 vote
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