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7442 results found

  1. Enable membership account credit to be renewed monthly, letting members bank the membership dollar amount

    1 vote

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  2. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    5 votes

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  4. Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    5 votes

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  5. It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)

    It would also be helpful to mix discount types
    -i.e. referrer gets 10% off, new patient gets $50 off.

    percentages work better with our pricing system and feels more generous for higher value services.

    1 vote

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  6. We frequently sell service packages (like microneedling), and we’ve noticed that when a patient purchases a package, the checkout screen doesn’t prompt for gratuity. Even though the patient is still receiving a service that day, gratuity has to be added manually, which isn’t ideal for staff or providers.

    We’ve also run into a similar issue with product-only checkouts (like skincare). Since gratuity prompts are tied to having a service listed, we’re unable to prompt for gratuity in those cases as well.

    Because tipping can feel awkward or uncomfortable for staff to bring up verbally, having gratuity automatically offered during checkout…

    1 vote

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  7. create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!

    2 votes

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  8. Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.

    2 votes

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  9. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    2 votes

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  10. The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  11. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  12. Ability to use APIs to pull client images from their gallery for use in a custom app or other application.

    1 vote

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  13. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    6 votes

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    1 comment  ·  Admin →
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  14. it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out

    4 votes

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  15. Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.

    3 votes

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  16. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…

    4 votes

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  17. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…

    4 votes

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  18. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    5 votes

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  19. being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?

    4 votes

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  20. Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.

    OR

    Create a required reason for a voucher adjustment which can be seen when auditing a client's account.

    For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…

    1 vote

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