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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares

    4 votes

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  2. Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Within the performance tab of the mobile app, you can track all sorts of metrics. For those hourly employees, tracking number of hours worked would be very helpful.

    3 votes

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  4. 3 votes

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  5. Make the patient's birthdate part of the patient's profile that comes up on the mobile app.

    1 vote

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  6. Ability to edit a closed invoice.

    12 votes

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  7. We would love an easier way to add a client to multiple dates on the waitlist instead of having to individually enter multiple dates. Example Jane Doe wants to see Elena any day through the week in August.

    2 votes

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  8. i would like a report that list the reason or note attached to any expense or deposit. If im able to see the "notes" or "reasons" for the week or a day i can easily account for shortages removed from the register or overages/ payins and their reasons. It helps account for cash ins and outs for the day or the week of the register with out having to search through the register dates when it could all just be in one report for the date range selected

    2 votes

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  9. Admin/Owner permissions should be able to see the entire business performance on the performance tab in the app.

    2 votes

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  10. Our salon has a 1 year expiration date on our gift cards. We would like a way to set that in the system instead of having to just keep up with it

    3 votes

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  11. When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.

    3 votes

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  12. The eprescribe function is so expensive compared to MANY other eprescribe platform. I would like to do it all in one place but the cost is so excessive

    2 votes

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  13. 3 votes

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  14. My services and products have taxes automatically applied at checkout. When a client pays cash, I currently remove the tax by using a custom payment method I created called “Tax Free.”

    I’d love to see a “Tax Free” or “Remove Tax” button directly at checkout. This would allow us to remove the tax from a transaction when appropriate without having to create a separate payment method that gets counted as additional income.

    1 vote

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  15. When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.

    4 votes

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  16. when a client books online and pays a deposit that account credit should automatically show up when checking out

    4 votes

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  17. 159 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Allow individual providers to see their forecasted numbers.

    1 vote

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  19. Positive reviews (4 stars and up) should automatically be published on the business website for prospective clients to see. Ratings and reviews are critical for small businesses. Booker (who we were previously with) had this as a widget for the website and we had THOUSANDS of reviews. This is imperative for small local businesses trying to scale and get referrals!

    1 vote

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  20. With the recent 2FA outage, I kind of wish I had set up an authenticator rather than the text (Although I didn't know the authenticator was an option until later)

    Being able to self-setup both methods would make it much easier for us to try them out and decide which one works best for us without having to go to support.

    Bonus if you can offer both (I know this will add a screen to the login, but I have some websites that have up to three authentication methods and this is very helpful to have a choice for the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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