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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8179 results found

  1. I would like to suggest that we display the client's primary location if they have booked with us in the past in brackets next to their name. It would be a great feature to have to avoid having to have them confirm their email or phone number if they are not on file with us. Thank you!

    1 vote

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  2. Had this with our last system: https://www.davosalestax.com/

    1 vote

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  3. It would be more streamlined if clients could see from the Appointment Preferences page on the widget that there is an option to purchase a membership or package (if applicable). Right now, they have to click into Individual Appointment. Making it more obvious from the get go would be helpful.

    3 votes

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  4. Owner isn't at the front desk and would like to receive an email every time an appointment is booked

    5 votes

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  5. It would be awesome to be able to save a report in Beta Reports, and then set it to run and email to a specific person at specific times. Use cases could be: staff performance numbers each week emailed to them individually, daily sales summary emailed to the owner daily, etc...

    4 votes

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  6. Staff shouldn't be able to adjust price to lower than the default price listed

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Count drawer - 2 steps and creates 2 "logs" in the history for count drawer and then payout. they always do these 2 steps simultaneously and it's confusing

    9 votes

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  8. Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    62 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  9. Like one for their services and progress and one more specific to their account and orders?

    1 vote

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  10. "Client comes to the salon to get service done and the salon takes that portion off client's lawyer fees."

    1 vote

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  11. Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s

    12 votes

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  12. Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.

    5 votes

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  13. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  14. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes

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  15. Report detailing all past appointments that do not have a payment associated.

    2 votes

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  16. Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    3 votes

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  17. Deposits take too many days which is hard on a small business

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  19. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    3 votes

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  20. For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.

    15 votes

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