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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. We need either a grid or an outline of a face to line up our patient photos to create consistency in our before and after photos, not only for patient satisfaction but for marketing purposes too.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. I want the date of birth clearly visible on the patient profile, ideally besides their name so I know clearly what age profile I am working with

    1 vote

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  3. Have several thousand of past due balances from an old system. Right now we just have a scheduling alert, but this is an easy misstep to overlook or not accurately update if the patient is doing a partial. We have an order line item called "past due balance" but again, this doesn't yell that it needs to be complete because even on the order history there isn't anything there.

    1 vote

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  4. There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment

    5 votes

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  5. There should be a way to access the eScript and "favorite" a medication for faster prescribing.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. please make the add-on menu totally visible and able to be added to any service on the back end at checkout (without needing to associate it with a base service)

    1 vote

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  7. Allow Gift Certificate Sales from Desktop

    1 vote

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  8. Export Service Commission Reports in Chronological order.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.

    6 votes

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  10. It's essential that we can customize booking priority when "first available" is selected by clients. The fact that there's no way for individual salons to pick which priority order their stylists are listed in is so frustrating for us as it's important to our stylists that we manage this properly. PLEASE FIX THIS!

    5 votes

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  11. The ability to input FLAT commission amounts per service, instead of percentages.

    6 votes

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  12. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  13. make the cash drawer count visible after the initial count so you can see how many of what denomination you have. making it visible for opening and closing count so you can see historical data of the count.

    2 votes

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  14. It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.

    4 votes

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  15. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    15 votes

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  16. Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.

    One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.

    As a result, we have been forced to build extensive workarounds and…

    5 votes

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  17. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    18 votes

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  18. Why does a client no longer receive emails/text messages, purchase receipts, appointment confirmation and reminders when they opt out of receiving marketing materials? Marketing, receipts, and appointments are different then marketing.

    2 votes

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  19. Ability to payout gratuities instantly from within the dashboard. Many businesses have staff who would like to make use of their tips from the day that very same day.

    1 vote

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  20. Boulevard’s Messages inbox currently lacks essential unread message management features, including:

    A global “Mark all as read” option

    An Unread filter

    The ability to search or sort conversations by unread status

    For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.

    Impact

    This limitation creates operational risk and inefficiency:

    Unread client messages can be missed entirely

    Response times are delayed

    Staff spend unnecessary time managing the inbox instead of supporting…

    8 votes

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