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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7442 results found

  1. Currently my memberships are not in order by value only alpahabetically - this needs to be an option

    1 vote

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  2. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    2 votes

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  4. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    2 votes

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  5. Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.

    2 votes

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  6. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    2 votes

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  8. 6 votes

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  9. If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.

    4 votes

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  10. For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.

    6 votes

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    1 comment  ·  Admin →
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  11. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  12. I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!

    1 vote

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  13. When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.

    1 vote

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  14. 1 vote

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  15. When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.

    1 vote

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  16. Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".

    1 vote

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  17. we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.

    7 votes

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  18. The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.

    1 vote

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  19. It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.

    1 vote

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  20. If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.

    1 vote

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