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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. Franchisees would like the ability to see a client's tag when viewing clients in the Clients tab (without having to search/filter by tag). They want tags to show after they search for a client so they can quickly choose the correct parent or child account based on relevant tags.

    2 votes

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  2. We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.

    6 votes

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  3. When I start a help session I am first greeted by Billie. 9 out of 10 times Billie is not able to help me, and I get passed to a human agent. When I get passed to the human agent, I get to rate how my experience was with them, but not how my experience was with Billie.

    Often Billie is frustrating and not helpful and it takes me pulling my hair out to get to a human agent. I would like the option to provide that feedback as part of the survey at the end.

    I think the assumption…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. The client should receive a text when the appointment is Booked OR/AND canceled.

    5 votes

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  5. Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!

    4 votes

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  6. I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.

    4 votes

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  7. Being able to track which memberships are tied to an HSA/FSA card

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. Be able to send a photo from business end through messages

    1 vote

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  9. Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now

    18 votes

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  10. When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.

    6 votes

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  11. Currently, when services are added through "Edit Details" before confirming an appointment, resources do not automatically attach—even if they are configured to the service. This can lead to double bookings or missed resource assignments. It would be helpful if resources were automatically attached to any service added at this stage, just as they are when added during the initial booking process.

    6 votes

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  12. Make time slots only bookable for certain services.

    5 votes

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  13. It would be great if Boulevard allowed retail-only transactions directly from the mobile app, without requiring an appointment or service. This would be especially useful for pop-up events, community events, or any time we're working outside the office and only have access to the app. It would allow us to sell skincare and other retail products on the go while keeping inventory, sales reporting, and customer purchase history synced within Boulevard.

    2 votes

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  14. It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  15. This would create a filter to focus in on a date range for creating targeted audiences of clients who completed an appointment, but did not make a retail purchase during that appointment.

    Businesses would use this audience filter to promote their retail products to clients and increase their revenue.

    1 vote

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  16. Add a button to refresh the report and pull the most recent data on demand.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    5 votes

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  18. I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.

    The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.

    When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…

    18 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff

    10 votes

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  20. I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.

    36 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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