7703 results found
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Treatment Recall Alerts / Smart Follow-Up Reminders
A configurable system that automatically flags and notifies:
Staff when a patient is due for a specific treatment
Patients with an optional prompt to schedule or call2 votes -
Account Credits for Online Sales
I would like clients to be able to apply account credits for online package sales.
3 votes -
appointment change history
like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff
12 votes -
visuals on when someone is online booking an appointment slot so no accidental double booking
When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.
1 vote -
Add individual booking widget link for each individual service provider
Need to provide a link for each individual stylist that takes clients directly to their services only.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
2 votes -
Repeat Lunches
I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.
2 votes -
Concerning membership renewal, please add an option to renew every 28 days instead of monthly on the start date.
We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?
4 votes -
Have product managers and engineers shadow customers
It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.
Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.
We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…
5 votes -
assign multiple staff to one service
we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff
2 votes -
Multi level filter in clients tab
Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.
Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.
t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.
4 votes -
Adding packages, products or vouchers to the patients account with out having to process a sale.
Having the ability to add Packages, Products, Vouchers, Memberships and Gift Cards in the patients profile with out having to process it as a new sale. If a patient is given a free service for future use or wins a give away (something to this extent) it would be nice to be able to go to the patients profile and just add these items to their account. Right now it just shows if they have purchased a package. I believe we can remove these items but we cant "add" anything.
3 votes -
Allow secondary phone numbers and email addresses for clients
We end up with lots of clients with two profiles. Often times they end up with a second profile because they used a secondary email or phone number to book online. Having an option to match all of these to one profile would help prevent the continued creation of these redundant profiles
1 vote -
I couldn’t find anything in Boulevard’s current documentation that lets you disable gratuity for specific providers
There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).
5 votes -
Direct integration with Go High Level
A direct integration with Go High Level for marketing, funnels, and automations in general. Currently have a custom API and it is still extremely messy and essentially not usable.
3 votes -
No price on booking overlay
I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.
3 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
27 votes -
Properly support consumable products (product usage)
This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
248 votes -
Develop a way to create a quote/estimate for clients.
When consulting clients we often recommend treatment plans and product suggestions. We would like to provide the clients with a quote in there treatment plan.
12 votes -
10 votes
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