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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7442 results found

  1. When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.

    1 vote

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  2. A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.

    1 vote

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  3. Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.

    1 vote

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  4. Need E-scripts

    149 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  5. we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff

    1 vote

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  6. You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.

    All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.

    4 votes

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    1 comment  ·  Admin →
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  9. One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.

    We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.

    The amount of work arounds we have had to create and the amount of money spent on outside apps to…

    1 vote

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  10. Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?

    But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…

    1 vote

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  11. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes

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  12. 6 votes

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    1 comment  ·  Admin →
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  13. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Is there any way rating or reviews can be seen when clients book online

    3 votes

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  15. After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
    I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
    Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…

    1 vote

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  16. When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.

    5 votes

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  19. Include internal appointment notes/memos within the Staff Notification email and/or text

    14 votes

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  20. When sale is selected and we put clients name please allow us to check out a service

    1 vote

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