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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. Add filters to the messaging inbox to sort communications beyond just "open" and closed" to separate direct guest communications from marketing blasts

    1 vote

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  2. This would give businesses the ability to designate a note that would appear at the top of a client's charts for every appointment. The business case is that they would like to have an alert for their staff about any fluid limitations or dose limits appear for each appointment, in their charts.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. Salon businesses utilize the Client Notes to store color formulas. Having the ability to print these would allow their colorists to print the formulas, take them to the back color bar and prep the necessary materials for their color appointments.

    1 vote

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  4. We would like to suggest adding the ability to chose the font side on charts.

    For some users, particularly those who are older or have vision difficulties, the current font size can be difficult to read and may require unnecessary eye strain.
    It would be extremely helpful to have an accessibility setting that allows users to:
    Increase font size across the platform.

    Choose from small, medium, and large text options.

    As a medical practice, our providers and office staff spend significant time in Boulevard, and improved readability would enhance comfort, efficiency, and overall user experience. This feature would make the…

    2 votes

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  5. Working on transition timing for providers.

    When a provider is turning over a room, the transition time should be added/populated onto the end of the appointment time without impacting the patient and ensuring they're not waiting in a weird limbo time.

    1 vote

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  6. Just let people who originated the note be able to edit the note!!!!!!!!!!!!!!!!!!!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. This would allow businesses to edit the copy and structure of the confirmation and reminder emails and text messages sent to clients when they book an appointment.

    Example: If clients are booking a virtual consult or a telehealth appointment, this would give them the ability to remove the physical location of the spa or clinic where the appointment is booked from the transactional notifications.

    1 vote

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  8. Allow the team to request off and pick up shifts and it automatically refresh the calendar after being approved by management

    1 vote

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  9. Add a set up time to facials so clients don't show up until we're done setting up and we don't have to ask them to come in later. This allows the client to book 10 minutes later than is available and add in an automatic set up time.

    1 vote

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  10. Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Patient Basic Info... Name, Date of Birth, Address, Email, Phone number, etc once collected in Blvd should auto populate onto new forms so the patient isn't entering those items each time.

    2 votes

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  12. Add a rotate picture option on photos not just a zoom in and zoom out option

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. For example, clients can only book four hours out, but sometimes there is availability within those four hours. The ability for Beau to auto-transfer whenever a client is requesting a same-day appointment would be great instead of sending a client a link that isn't going to show anything available.

    1 vote

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  14. Add the option to select "client rescheduled" when choosing cancellation reasons. Also, when a client does reschedule, it would be great if that was visible in their history.

    3 votes

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  15. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    19 votes

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  16. The ability to create multi-day recurring appointments at once.
    Example: Service @ 10am - Mon, Wed, and Fri.

    2 votes

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  17. When a membership is canceled, it would be helpful if we could customize the automated message or email sent to the client. Right now, there is no customization, and it would be helpful to customize that message. We spend a lot of time as a business nurturing the relationship and working with clients, and to send such a simple and cold email just does not seem fitting.

    2 votes

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  18. There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
    Ex: new Massage service -> toggles all providers within Massage Therapist role.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.

    6 votes

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  20. Would like to have the option to remove the "Select Another Payment Method" prompt in the duo checkout process due to avoiding clients selecting a card on file.

    1 vote

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