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7703 results found

  1. Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!

    2 votes

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  2. option to arrange the client facing order of memberships

    2 votes

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  3. make shift objectives/todos somewhere where the employee will see it before they clock in or out

    6 votes

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  4. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…

    6 votes

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  5. Ability to text on Boulevard without creating an entire client profile for that phone #

    2 votes

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  6. We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile

    2 votes

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  7. The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.

    1 vote

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  8. A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
    What the client purchases:
    Service, Product, tax, gratuity, gift card sale, wholesale purchase.
    Form of Payment:
    Card, check, cash, venmo, barter, etc.

    Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    15 votes

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  10. Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in

    1 vote

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  12. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    20 votes

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    1 comment  ·  Admin →
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  13. The checkout and "redeeming" process for memberships need to be heavily revisited.

    As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.

    However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.

    I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…

    2 votes

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  14. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  15. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  16. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  17. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    1 vote

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  19. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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