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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. New location setup is manual since it comes completely blank. it would be great to be able to duplicate an existing settings, including "Location Details" selections, and active services, products, memberships, and packages. This would help save time in the setup process, especially since most of those are exactly the same across all locations.

    1 vote

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  2. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    5 votes

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  3. having the ability to add custom verbiage to the checkout process for clients to view. Such as "100% of your gratuity goes to your Esthetician", and copy the customization throughout the checkout process

    1 vote

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  4. We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.

    1 vote

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  5. create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip codes to see where clients are coming from, or if they select certain concerns there have to pull reports by who is concerned with what to send targeted emails

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  7. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  8. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  9. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  11. An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.

    If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. One feature I’m genuinely surprised doesn’t exist in Boulevard is the ability to approve or deny online booking requests before they’re automatically confirmed. Nearly every other major booking platform includes this functionality—and for good reason.

    As a business owner, I need the flexibility to review appointments before locking them in. Whether it’s for new clients, service compatibility, or stylist scheduling nuances, the ability to screen and approve incoming requests is a critical workflow tool that should absolutely be included in Boulevard.

    For context, here are just a few platforms that offer this feature, along with their pricing:

    DaySmart: Starts at…

    3 votes

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    1 comment  ·  Admin →
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  13. Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    10 votes

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  14. It would be very helpful to have options available as to how the online booing services are displayed to clients (lowest to highest, alphabetical, highest to lowest, etc) rather than only having one option of highest to lowest which could deter first time clients who see the highest listed price points first when selecting a service.

    1 vote

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  15. Ability to filter for this client segment so a business can retarget these clients to purchase a package or membership; this will also help determine the success of their new client offers.

    2 votes

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  16. When attaching products to services (Botox, Filler, Tips etc.,) there should be an option to attach multiple products to a service AND adjust the set quantities to customizable amounts in stead of only whole units. Sometimes we need to attach .5 or 1.5 to services rather than 1 or 2!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.

    29 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. If a client buys a membership or package and wants to use a voucher at the same time, they can't. Businesses want to be able to do this in one transaction.

    44 votes

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  19. change needs to be included on printable receipts

    1 vote

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  20. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    1 vote

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