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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.

    4 votes

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  2. it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
    - who changed staff role and when
    - who changed "bookable online" and when
    - who changed service assignments

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP

    1 vote

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  4. When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).

    1 vote

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  5. have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes

    2 votes

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  6. When crafting a text marketing blast, it should support sending multiple images

    2 votes

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  7. Would love to have more appointment color options.

    2 votes

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  8. Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.

    2 votes

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  9. When you change an appointment type , the system should update any resources attached.
    The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.

    3 votes

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  10. We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.

    2 votes

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  12. Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!

    2 votes

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  13. It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag

    2 votes

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  14. at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.

    4 votes

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  15. A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.

    6 votes

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  16. PLEASE please please add a search function in forms and charts

    18 votes

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  17. 1 vote

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  18. We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.

    1 vote

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  19. When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.

    2 votes

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  20. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    3 votes

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