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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7447 results found

  1. The ability to export list of cancelled appointments in a microsoft excel file

    3 votes

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  2. Payment method needs to be included on all sales reports!

    8 votes

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  3. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    5 votes

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    1 comment  ·  Admin →
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  4. I have an 8 hour schedule. I want to have custom slots available. For example, 12-2, 3-5, and 7-8pm. Unfortunately, the only work around is by using resources and having one set of time be from open to close 12-8, and the other to be from 12-4 without adding any additional customization.

    1 vote

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  5. Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.

    6 votes

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  6. When pulling up client formulas via app or desktop - having the newest added formula first would be more efficient. Also, adding the actual date added to them rather than just the (I.e. 1 month ago, 3 month ago). Helps keep things organized

    1 vote

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  7. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Ability to reschedule or change an appointment's location without having to cancel and rebook.

    2 votes

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  9. Adding in a Wholesaler Feature.
    I have an acne clinic and have my own product line. I offer acne trying for estheticians and purchasing my acne line wholesale for their own acne centers. It would be fantastic if boulevard had a feature to add in whole sale accounts where I can keep track of their reseller permits, Their product purchases, NBe able to sale them 50% off products, and make these purchases tax exempt. As of right now I'm not able to tax exempt my whole sale clients which is a big problem. right now I'm just adding their current…

    3 votes

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  10. Ability to allow clients to add/remove shared members to their membership via the client portal.

    3 votes

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    1 comment  ·  Admin →
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  11. Allow two service providers to be utilized for a service. This would allow for team services and 4 handed spa options.

    4 votes

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  12. We have a client who has been banned from all stores but keeps making new client profiles with different names (usually the same phone or email). Would like an option to set up email notifications or alerts if suspected spam / fraud accounts matching certain criteria are created and try to book. IE you could set an alert for the client name, email, phone, etc, if it's added into a new account & booking.

    1 vote

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  13. "Add More" in the booking overlay window is unclear. Clients don't understand they can book more than one appointment at the same time. It should say something like "Add Sessions to This Appt."

    1 vote

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  14. Add a filter for Name of Form/Chart when reviewing and approving.
    This will allow for a Medical Director or Admin to narrow their search down to just the necessary form/charts that they need to pay attention to. OR have a setting for "Approval by Medical Director" "Approval by Admin" "Approval by Front Desk" so when the appropriate person is approving forms and charts they only see the ones that pertain to them.
    In addition to the name filter, allowing us to select a date range vs clicking through days will also reduce unneccessary work on those who are in highest…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. Overview:
    Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.

    Proposed Functionality:

    A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.

    Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.

    Use Case / Value:

    Helps reception, providers, and managers stay informed without digging through account history.

    Enables smoother conversations and…

    7 votes

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  16. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    4 votes

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  17. Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.

    4 votes

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  18. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    4 votes

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  19. Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it

    2 votes

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  20. Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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