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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. You should integration for med spa clearance companies like Spa kinect so our GFE's can slave over automatically

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. SKINNEY MedSpa would like to isolate online sales, and remove them from location reporting.

    1 vote

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  3. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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  4. It is confusing when you are creating a form and your option for "multiple choice" (which should mean one OR MORE). Instead this needs to be listed as choose one (or something similar). I now have to re-do ALL forms.

    4 votes

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  5. When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.

    1 vote

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  6. I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.

    4 votes

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  7. Please allow for CUSTOM PACKAGE PRICING for members (for each tier or membership type). It is offered by Aesthetic Record and other med spa EMR. Thank you!

    1 vote

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  8. We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.

    When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.

    2 votes

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  9. There should be a "temporary hold" on the schedule when someone starts to book an appointment where the space is greyed out or something to alert others that someone is booking at that time to avoid double booking. This hold can be released after 2 minutes or something, but at least the slot won't be taken while someone is trying to put their information in. This could be for online and internal bookings.

    3 votes

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  10. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    4 votes

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  11. Make it so that the system calculates the change that is due back to the client when paying.

    1 vote

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  12. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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  13. It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.

    1 vote

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  14. Allow merge tags in the subject line of emails

    1 vote

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  15. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    2 votes

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  16. Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…

    2 votes

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  17. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    3 votes

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  18. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    9 votes

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  19. Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.

    1 vote

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  20. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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