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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8488 results found

  1. I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback

    7 votes

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  2. When inventory is in the negative, and you bulk add products, purchase orders automatically fill in the qty desired field with the amount that is negative and I would like to be able to turn this feature on or off.

    2 votes

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  3. Have a sticky note on the overview, that stays upfront, for things like allergies and other patient specific preferences/nuances]

    2 votes

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  4. It would be nice to pull up an upcoming client and assign them forms. Also to be able to prompt them to fill out the forms by (ReSend) Forms.

    1 vote

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  5. When adding a new product from the location menu the flow is:
    Click new product
    Add some details
    Save changes
    Close the edit window
    Search for new product
    Click on product
    Click "Edit Business settings"
    Then edit business settings.

    The old method cut out like 4 of those steps by allowing you to edit the business settings as soon as you added the name in the location menu. There is just way too much clicking involved in this flow.

    I understand that adding from the business menu works faster and takes care of some (But not all!) of the location…

    1 vote

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  6. The ability to remove the gray scale over the banner image on online booking.

    1 vote

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  7. My stylists want to be able to cross reference their paychecks. They want to see what their commission is after business charges and commission overrides are. The only way that is possible now is by giving them access to commission reports, which is not ethical to give them access to other stylists numbers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. 3 votes

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  9. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    3 votes

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  10. This would be a report to show the text messages sent and received by a business, for all locations, including timestamps, content of messages, and client name.

    1 vote

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  11. The old summaries would keep a date range (last month, 2 week pay period, etc..) as your selected date until you chose a new date range, no matter what summaries you looked at.

    I wanted that feature for the reports, but it never made it.

    Now the new reporting looks to be going either back to the old method, or it may even be keeping the range from the last time you used the report.

    The more useful (at least for me) is to keep the date range I manually select and keep that for my entire reporting session, or…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. hi we really dont like the new security features. it is requiring us to log in and put in a code every single day. It is also logging us out if we check on multiple devices.

    1 vote

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  13. I have a view setup grouped by Staff then grouped by Date. I chose "Month" for date grouping and it still shows each individual date. I also chose week and it shows each individual date. Grouping by date first does not change anything when choosing different periods for the date grouping, just sorts by individual days then by staff name.

    I expected it to show (Group by staff name, then group by date [month]):

    Staff name - Totals row
    Month1 - Totals
    Month2 - Totals
    MonthN - Totals

    It currently shows:

    Staff Name - Totals
    Month1, day1, year1 - Totals…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. Be able to get ahold of someone. Other systems that we pay less monthly will have someone you can speak to on the phone and will get back to you quickly if not and they follow up.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. It would be helpful to have MORE info on the calendar/appointment page. If I am looking at my salons schedule or a single stylist, condensing the page to allow info about what is actually booked would be helpful. This allows me to see my schedule and know how much money is on the book. It is great for individual stylists, managers and owners to see the total revenue for the day as well as the potential for more add on's or another service without going back and forth from different reports. If you see your totals/forecasting along with your actual…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. 4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you

    3 votes

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  17. Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.

    3 votes

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  18. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    19 votes

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  19. We would like if during the creation of a new appointment the prices and totals would be auto calculated for us to see the totals of appointments. We would also like this at online checkout.

    1 vote

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  20. 1 vote

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