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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7447 results found

  1. Allow businesses to customize the data shown in the provider performance section on the professional app.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.

    1 vote

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  3. My clients would like an itemized receipt for their services.

    1 vote

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  4. Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.

    4 votes

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  5. Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.

    2 votes

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  6. List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile

    2 votes

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  7. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    12 votes

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  8. On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

    It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

    If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

    This creates confusion and friction in the booking experience and likely contributes…

    1 vote

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  9. I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    6 votes

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  10. 3 votes

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  11. Make modifiers assignable to staff to limit which staff can perform which modifier.

    3 votes

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  12. Ability to disable Offset on certain sales, such as package sales.

    2 votes

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  13. I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.

    2 votes

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  14. Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"

    There should be options to enable / disable either or.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    3 votes

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  16. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    7 votes

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  17. It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.

    4 votes

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  18. Ability to catch incomplete areas of the emails to flag before the ability to send.

    1 vote

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  19. Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.

    1 vote

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  20. Allow for a google map link to be added to text messages

    1 vote

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