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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.

    1 vote

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  2. When adding a location to an existing provider &/or when making adjustments to service customizations it would be great if the service settings could be set at the employee level instead of the location level as their assignability, pricing and timing remains the same across locations for the most part.

    2 votes

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  3. We don't want the Accommodation Feature available and would like to have the option to disable it.

    2 votes

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  4. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    2 votes

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  5. Our clients are getting SO FRUSTRATED having to re-type their name, DOB and that date on every form at check-in. These should really auto-populate once assigned to the client. I know it's definitely possible, as I created out forms on Form Designer on our old software and those auto-populated.

    2 votes

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  6. Hi! I would like to suggest that you guys add some sort of portal to Boulevard to make it easier for provider's to create prescriptions.

    5 votes

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  7. UNIQUE discount code that can only be used ONE time, ability to create a code like a referral code that is unique to a person that can only be used once. Imagine you can gift something like an IV to a friend

    2 votes

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  8. Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    2 votes

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  9. The new expiring forms feature is wonderful, however we would like our clients to be able to review their previously filled out intake forms and then update any changes they have rather than filling out a whole new form.

    2 votes

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  10. We should be able to add a "chart" to a client without them having an appt. In my case today we had an appt disappear from the schedule and we can not add a chart to his profile without booking another appt. Or in a case where we need to add a phone note, etc.

    3 votes

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  11. have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
    Same with reoccuring time off/blocks to schedules!!!!

    3 votes

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  12. The current system allows more pedicures to be booked than we have chairs available. Causing us to have to reschedule clients to another time and/or day. This happens with online booking as well as in house booking.

    1 vote

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    1 comment  ·  Admin →
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  13. When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.

    2 votes

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  14. turn off notification emails for main business when client cancel appointments online

    4 votes

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    1 comment  ·  Admin →
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  15. 3 votes

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  16. Embed entry for potential patients to input their information with questions on a contact form on our website— but I want it to sync into boulevard. This should be added to marketing. It would help new leads massively

    1 vote

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  17. It is hard to keep track of rescheduled appointments unless you know exactly which client was in the spot that no longer has an appointment. This needs to be added to the cancellation reports as a filter that we can see or a seperate report itself. We have lots of clients that will last minute reschedule and we aren't able to keep track of them because they are still keeping their appointments.

    2 votes

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  18. Accurate Inventory Reporting.
    I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.

    2 votes

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  19. We'd like to be able to download all of the responses from our form submissions into a CSV file.

    3 votes

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  20. It would be great to have the option to add Zip Codes to the Payment and Refund report to have it be filtered to Payment Method.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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