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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8492 results found

  1. With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!

    4 votes

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  2. Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.

    4 votes

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  3. Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.

    1 vote

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  4. This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading

    1 vote

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  6. it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. 3 votes

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  8. Support and implementation of MCP vs APIs

    5 votes

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  9. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    9 votes

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  10. we need the system to deduct loyalty points when services are refunded

    10 votes

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  11. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    13 votes

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  12. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    6 votes

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  13. Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.

    2 votes

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  14. Allow the reviews from clients to be pushed for other platforms, such as Google

    15 votes

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  15. Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.

    I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars

    It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD

    1 vote

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  16. Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.

    Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…

    6 votes

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  17. when we have a promotion/ or gifting a voucher to multiple clients it would be nice to be able to do it all at once, instead of going through all clients and adding the voucher.

    1 vote

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  18. This report would allow their admins to track how many forms and charts have been signed off and completed by their medial directors.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. People always immediately ask about the option to tip upon seeing the FIRST page of Duo checkout. Add the tip on first page.

    1 vote

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  20. Add date ranges to the default names for downloaded reports. The old Summaries used to do this and it is so helpful to have that information right in the file name.

    It also helps when you need to run the same report for different time periods to not end up with report.csv, report(1).csv, report(2).csv and then try to remember which is which.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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