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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Ability for an existing client to apply account credits they have been rewarded through the Referral Program to their recurring membership renewals.

    1 vote

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  2. Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. I would like to suggest that service providers who do not want to accept new clients may still need to accept certain services if they are the only provider offering those services.

    1 vote

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  4. Hello Boulevard Team,

    I’d like to submit a feature request related to package purchases and agreements.

    I know Boulevard already allows agreements to be assigned to memberships, which is extremely helpful. We would love to see similar functionality extended to packages and series purchases as well.

    Our business sells high-value aesthetic treatment packages where clients receive discounted pricing in exchange for purchasing multiple sessions in advance. Because of this, we need clients to review and sign package-specific purchase agreements and financial policies at the time of checkout.

    Ideally, this functionality would allow businesses to:

    • Assign a required agreement directly to…
    1 vote

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  5. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    6 votes

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  6. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    2 votes

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  7. disable penny acceptance on pos

    3 votes

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  8. For quick blasts to patients on the fly, the ability to send a mass text to more than one patient at a time. For instance, we get a few cancellations we can send a "first come first serve" text to patients who are on the waitlist all at once instead of individually.

    1 vote

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  9. for businesses who have booth rents with seperate merchant accounts, deposits need to sent directly to the merchant of the client instead of the salons main account

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. The ability for the front desk to reinstate a half completed form for the patient to complete, this, instead of starting over Even though we our forms with required fields somehow the clients can hit submit and marks it completed. This is frustrating to both client and front desk.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. For discount reasons, can we add the percentage amount to the discount reason that we create? Less steps for each transaction make a big difference since we cannot change the amounts and have to type in 15% and 100%

    1 vote

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  12. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    8 votes

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  13. Report analytics are important because they provide the data-driven insights needed to make informed decisions, improve performance, and identify new opportunities. The current reporting in Boulevard is just raw data, that we have to export and then create their own analytic reports, which, compared to Square and other POS systems is quite out of date. At a minimum, we need the ability to compare time periods and see change and % change over time.

    Here are some ways we would use analytic reports:

    Improved decision-making:
    Analytics transform data into actionable insights, allowing managers to make strategic and operational decisions based…

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    5 votes

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  15. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  16. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    2 votes

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  17. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    2 votes

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  18. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  19. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  20. Support and implementation of MCP vs APIs

    3 votes

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