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7175 results found

  1. When pulling up a new form for charting on a returning client, it would be nice to see the last treatment note from the previous appointment. Instead of having to go out of the chart and into the last treatment date forms. It could show up as an uneditable greyed out note under the treatment notes box.

    2 votes

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  2. List service name and starting price on landing page for client facing booking site/ page. And then allow clients to click into the service to get a further price breakdown

    5 votes

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  3. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Allow individual sales reps or providers to be able to send personalized scheduling links for their specific calendar via text or email. That way, the client will be able to book seamlessly without too many options or obstacles in the way.

    3 votes

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  5. On the check out, separate totals by stylist on the top with services

    1 vote

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  6. It is EXTREMLY important to be able to have accurate inventory for patient documentation and business reports. Having to add a different product for 1/2 syringe doesn't solve the problem because the inventory count will be off. You could add 1/2 syringe and click twice for a whole, but this would cause an extra step in changing the pricing which will be a nightmare for management. The other EMR companies that I have worked for in the past start the count at 0.1 instead of one - should be an easy fix.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Once services have been added to the cart, there seems to be no way to delete previously selected service. Using the back button brings me back, but when I move forward, the original service is still there.

    2 votes

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  8. From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…

    4 votes

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  9. I would like the option to create a retail product bundle - ex: holiday skincare bundle with 5 products. With the ability to sell that bundle and have the individual items pulled out of their respective inventory.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. Have the flexibility to change the order in which staff are displayed when booking online. It currently defaults to highest price first, then alphabetically. Critical to have the flexibility to move staff up/down the list. In our case, staff are rewarded for performance by being listed first online. This is a pretty standard feature across all other booking software providers.

    1 vote

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  11. We need a way to see if our members have their appointments booked out or not. This alert would be helpful for us to know to call and get them on the books if they do NOT have a forward appointment

    1 vote

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  12. It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.

    1 vote

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  13. our patients check in using the Duo app. if they dont have an appointment it sayd "Dont have an appointment? Tap here". if the client taps it just says "please see a staff member" it would be nice if the patient was able to see what appointments were available and to self schedule vs waiting for staff to help. we currently dont have a front desk staff so clients are forced to hover waiting for a provider to come out to help them schedule.

    1 vote

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  14. 2 votes

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  15. Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.

    2 votes

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  16. We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.

    8 votes

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    1 comment  ·  Admin →
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  17. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    8 votes

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  18. being able to download a css of people scheduled on a certain persons schedule in the past or future for a range of dates with their contact info

    1 vote

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  19. We would like the ability to set up different Referral Program Versions- each that offer different discount options.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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