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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  2. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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  4. 1 vote

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  5. On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

    It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

    If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

    This creates confusion and friction in the booking experience and likely contributes…

    2 votes

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  6. This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking

    1 vote

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  8. Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    44 votes

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  10. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    9 votes

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    In Progress  ·  0 comments  ·  Admin →
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  11. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    4 votes

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  12. Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.

    The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.

    It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.

    1 vote

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  14. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  15. Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.

    1 vote

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  16. Allow for a google map link to be added to text messages

    2 votes

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  17. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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  18. An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.

    4 votes

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  19. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    8 votes

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    1 comment  ·  Admin →
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  20. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    611 votes

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    Waitlisted  ·  95 comments  ·  Admin →
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