7458 results found
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Month view
Option to have a month view of booked appointments/ availability rather than just 4 day or week
3 votes -
Reports: Improved indication of Seller changes on completed orders
Currently, seller changes look like a a return and new sale, or like an exchange. We have "Staff Change" columns available but they add 5-6 additional columns to a report and still change the "refund" and "sale" lines. It would be great to have better indications that a staff change happened within an order to distinguish them from true returns or exchanges.
3 votes -
Limit amount a specific service can be performed by Provider
We would like a way to limit the amount of times a service can be performed by provider per day.
For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.
7 votes -
membership agreement copy to client
When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.
2 votes -
Void all packages, credits, and product units the same way. It can get complicated when trying to balance out an account with them having t
It can get complicated when trying to balance out an account with them having to be voided/ checked out in different ways.
It'd be best if everything in the wallet can be voided/ transferred to credit the same way.
1 vote -
Void all packages, credits, and product units the same way.
It can get complicated when trying to balance out an account with them having to be done in different ways. make the wallet able to transfer or void between all forms more easily.
1 vote -
Ability to purchase a gift card that has vouchers attached to it
Instead of giving a gift card for a dollar amount clients can purchase a gift card that is tied to vouchers/ specific treatments.
67 votes -
Add Client Name to Finish Times
please include the clients name when they have a service that has a finish time... so single process - 30m and then process 30m and then back in chair for finish 30m... the finish slot is just color block - not their name - NOT GOOD ... thx
1 vote -
"Copy from previous" added functionality
Wouldn't it be great if, when "copying from previous chart" for the same client, we'd be able to select a specific chart to copy from, instead of the latest one available?
3 votes -
Unlinking New Patients Discounts and Referred By Patients Credits
Rather than always giving new patients something for being referred, the referrer should get their credit separately without having to give something to new patients. That might not effectively work if you're not always doing a campaign for new patients to always give them 15% off all the time. They should be allowed to be turned on and off individually instead of being on together
2 votes -
Automation
automate new appointment information - we have auto confirmation texts why not simplify the process for us and them. if they call, we should gather first name, last name, phone number. select the time and day they have their appointment and then let them know the appointment is pending on the schedule until they "click the link (that this idea would create lol)" and fill out their credit card information - once that information is filled in the appointment would be officially set - and then theyd get the confirmation text 24 hours ahead as well. its a lot of…
2 votes -
adjusting product units
We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units
20 votes -
Same Time / Simultaneous Services on the same appointment
We would ultimately like the option or a setting to require services on an appointment to start at the same time.
Our business has services we offer, and we have additional services we would like clients to be able to book / add that would happen at the same time. We currently utilize Service modifiers for this, however modifiers aren't tracked in reporting. Additionally, if a client has a voucher for the service the modifier was added to - it will set the service cost to $0. This results in our needing to add a retail product to the sale…
1 vote -
allow for recurring appointments.
For example, if a client want's to have the same standing appointment each Wednesday at 5pm. That way we don't have to create each appointment individually.
1 vote -
Include a "Charge Fee" option integrated into the membership pause window
We charge a monthly fee to pause a membership at our spa. It would be amazing if a "charge fee" option popped up in the pause membership window - just like a "charge fee" option pops up if a client late cancels or no-shows. That way the client is charged a monthly "freeze fee" during the paused months and regular membership payments can resume when the pause period ends.
1 vote -
Include a "Charge Fee" option that pops up when a membership is being paused so that we can easily charge a monthly "freeze fee"during pause
We charge a monthly fee for pausing a membership at our spa. It would be amazing if this feature could be built into the membership pause option. Just like when a client late cancels or no-shows the option for "charge fee" pops up - If we could simply click "charge fee" in the pause membership window it would be so much more automated. The member would basically be paying a membership freeze fee every month in place of their regular membership payments, and then when the pause period ends, regular membership payments should resume.
1 vote -
There needs to be a way to view only the unread messages
It takes far too long to figure out where the 60+ messages are at in our thread of clients.
We need something in place to help us be able to quickly view only the unread messages.1 vote -
Add a weeks voucher expiration because we charge memberships every two weeks
Add a weeks voucher expiration because we charge memberships every two weeks
1 vote -
Can we please enlarge the tag icons so we can see them clearly?
Enlarge tag icons so we can see them better.
3 votes -
Allow "Daily Summary" Report to run for every date, not just dates with sales
The Daily Summary Report (in the Report section) apparently only shows information for dates that a sale happened. This leads to missing and inaccurate data when looking at a specific staff member who may have had a full day that had no appointments booked. These days don't show in the report, which can lead to inaccurate utilization numbers (Hours scheduled and hours booked).
2 votes
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