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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8493 results found

  1. Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.

    2 votes

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  2. it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!

    7 votes

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  3. I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. When taking a photo in someone's chart (ex. aesthetic note) can we add grid lines so that photos are more consistent. Uploading photos are a hippa violation so we would love to be able to upgrade the photo taking features.

    4 votes

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  5. It would be nice to be able to print the daily schedule.

    7 votes

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  6. This would be a report that can show the location-level price overrides for all services at a business.

    1 vote

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  7. This would be helpful for identifying which debits in a bank account relate to a chargeback and whether the debit is the original chargeback or the final outcome when a bank finds in favor of the client.

    1 vote

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  8. In Jane we were able to send a text/email with a bill. Would love to have this feature. This is nice if someone is coming to purchase a product for example and wants to pre-pay and just drop in for pickup and you don't have an online store. Or if someone has a remaining statement and you don't have a card on file.

    1 vote

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  9. An icon that pops up on the completed Appointments to let you know there is a comment note in the appointment.

    1 vote

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  10. We’ve found that when clients are asked to complete multiple forms, they often only finish one. This isn’t intentional—it’s usually the result of form fatigue and an overly complicated process.

    A simpler solution would make it easy to combine multiple forms into one, add an existing form to another, or copy and move sections between forms. This would reduce repetition, make the experience easier for clients, and save time for staff.

    Streamlining forms in this way would lead to higher completion rates, fewer follow-ups, and a smoother, more user-friendly experience overall.

    5 votes

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  11. The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.

    Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
    Searching via last 4 digits and confirming visually from the list should be possible and preferred.

    Searching gmail.com works for email, why not phone numbers?

    2 votes

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  12. if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.

    2 votes

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  13. In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.

    12 votes

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  14. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.

    2 votes

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  16. We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. This is a post to advocate for better mark up options on patient charts! The current markup options are pretty limited. It would be great to have more color choices, the ability to add text boxes directly onto markups, and the ability to link products to specific areas on the markup. Product linking is a game changer because it lets you track total units used across a chart and can even auto generate a suggested price based on what was applied. This is a newer feature that Vagaro rolled out that has been so nice to use. Would love to…

    2 votes

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  18. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    53 votes

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  19. If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.

    4 votes

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  20. We have a lot of services so it would be great if the client can search for the service instead of having to find it one by one. Especially if they want more than one service in different categories. It's very important for a seamless client experience.

    3 votes

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