8493 results found
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Staff utilization at a glance on the calendar
WHAT IT IS:
Utilization (booked hours / available hours) shown as a permanent, always-on fixture directly on the calendar: a percentage next to each provider/resource name plus a practice-level rollup for the day, updating dynamically as appointments move on and off the book. Needed at clinic and individual-provider level, historical and forward-looking.USE CASE:
Managers treat the calendar as their scheduling and labor-management tool. Seeing utilization live on the book (not in a report) lets them read the shape of the day (e.g., fully booked morning, empty afternoon) and decide where to add or cut shifts, which provider to book…1 vote -
Locking / visual flag for rebooked appointments
WHAT IT IS:
A visual indicator on the calendar that marks which completed appointments were rebooked (and, by absence, which weren't), so a manager can glance at a day's schedule and see rebooking status without opening each appointment or running a report.USE CASE:
Staff lock/tag an appointment every time they rebook a patient at checkout. Managers scan the day's calendar to spot who did and didn't rebook, then coach providers on missed rebooking opportunities. Today this is only visible by pulling a rebooked report, not at a glance on the book.PROSPECT:
Alpha Aesthetics - 32 locations; on Nextech…1 vote -
Missing Charts
I’m looking for a feature within the charting software that identifies any required charts or forms that have been assigned to a client’s profile but have not yet been completed or missed by the staff.
1 vote -
Route a note or message
It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi
1 vote -
Click and drag for staff scheduling
Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.
1 vote -
front desk can’t easily see availability across both locations when booking, i would like to be able to see location dashboards side by side
i would like to be able to see location dashboards side by side
1 vote -
manually correct payroll
Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.
3 votes -
Set CHARTS to expire after certain period
Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.
18 votes -
give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
2 votes -
patients want to see what they have had done previously on their account
I have had several patients request to see what they have had done previously on their account.
1 vote -
Individual Appointment Time Client Reminders
Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!
1 vote -
flag charts that have not yet been completed by providers
Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.
1 vote -
Stronger wording for No-Show Cancellation Notifications
No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.
1 vote -
API: Edit and delete tags from gear icon > Tags
Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.
Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.
1 vote -
minimize side menu
Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.
1 vote -
I would like to submit an idea. I feel for text messaging in the med spa business is very important. But since we are starting off with
I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.
3 votes -
Allow me to return to where I was, not start over
I am forever having to scroll and find where I left off when trying to bulk edit inventory or sales or anything. IT IS DRIVING ME BONKERS. I should be able to open the sale or product, make the edit, and return to exactly where I left off. Why in the world is this not a feature? Why am I using Boulevard? I can't send invoices, I can't bulk edit, I can't get inventory alerts, I can't bulk merge clients, I can't get a report on duplicate clients, and okay, I can't do all these things so I'll do them…
4 votes -
charts
I have only just been on Blvd for one month but the ability to see client Charts is really lacking and I can only imagine the time it will take to sort through Charts which is essentially our full patient visit history once I have a year or two on Boulevard. There is no where to see all Charts in one place and the fact that they are not tied to the appointment/service clearly visible anywhere (except History which is only on the dashboard) is also very concerning. Would love an upgrade that allows providers to more easily view all…
2 votes -
Convert Gift Card Sales Location
Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.
1 vote -
Ability to send a unique text reminder/confirmation for select services
We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.
1 vote
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