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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. The ability to print this report with out having to save it as a PDF. I am a pen to paper kind of person. I end up having to save all of the individual reports prior to printing. Its an unnecessary step. Then I have to go back and delete them. Another step, not needed.

    1 vote

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  2. We have 100’s of costumers who come in with reference photos and it would be incredibly beneficial to be able to keep a log of these reference photos on their profile

    2 votes

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  3. You should be able to sort the list of charts and forms to JUST show charts or JUST show forms. It is easy to mix them up when you are clicking back and forth between these.

    2 votes

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  4. Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.

    Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.

    We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.

    4 votes

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  5. I would like to have the availability to change the colors in the chart mark ups. I would love the option to make my charts more colorful by allowing multiple colors in the mark up area!

    4 votes

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  6. We would love the ability to quickly see which clients are members directly from the appointment calendar.
    Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
    Personalize service and care
    Ensure members receive their correct benefits
    Support upsells, retention conversations, and consistent guest experience
    Reduce time clicking into each client profile to check status
    Suggested Improvements:
    A small badge or icon (e.g., “M” or “Member”) on the appointment block
    Or a color highlight/label option specifically for members
    Or the ability to toggle “Show Membership Status”…

    3 votes

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  7. Want to create a flow from our landing page that collects name, email, phone and is tagged automatically in BLVD to then get an auto email and text to continue the flow of the membership purchase.

    1 vote

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  8. When clients check in to be able to put in how many minutes/ vouchers they are going today, then we just have to check out on our side, When they put in their information pop up with what service they are there for, then how many minutes, and what they have left if possible?

    1 vote

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  9. Vouchers are great for our tanning system but putting someone in to redeem 5 minutes=1 voucher if people go 20 we have to click it 4 times for every check out. and in the wallet tab to void w have to do it one at a time also. would be nice and so much easier to type in how many we want to void or redeem depending on the task.

    1 vote

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  10. 2 votes

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  11. Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.

    3 votes

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  12. I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.

    3 votes

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  13. When booking a makeup service, make it more accessible or a requirement that the client has to choose what makeup counter they are wanting, or what MUA theyre looking for

    1 vote

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  14. The user interface for purchasing gift cards online is not very good. When a client gets to the screen to purchase a gift card all they will see is "Gift Card Amount" and then a button with the lowest suggested amount. There is no indication that you need to scroll down to see the other options. This is obviously confusing (and limiting) to clients, so it would be nice if you could clean this up so we're not missing out on bigger gift card sales.

    2 votes

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  15. We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile

    3 votes

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  16. Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.

    8 votes

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  17. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    5 votes

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  18. would like an easier way to use alle, aspire, and xperience rewards programs

    2 votes

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  19. Would be beneficial to able to see more New vs Returning data in reports.

    Examples:
    1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.

    2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…

    3 votes

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  20. 3 votes

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