7705 results found
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Workflow inefficiencies created by Boulevard Platform
One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.
We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.
The amount of work arounds we have had to create and the amount of money spent on outside apps to…
1 vote -
Client Customization
Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?
But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…
1 vote -
reminder to book for members
Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.
4 votes -
An option for stylist to see their projected earnings for the week to see if they will hit their target.
Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.
3 votes -
show ratings
Is there any way rating or reviews can be seen when clients book online
3 votes -
packages reports
When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.
1 vote -
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window.
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?
2 votes -
Update charting. Must be able to type and use numbers to document. Also need to have a dot shape not just circle, and change font sice
When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.
5 votes -
Direct integration with VOIP Providers
We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.
This would allow for more ease in client communications - in specific calls.
10 votes -
Staff Notifications: Include Internal Appointment Notes
Include internal appointment notes/memos within the Staff Notification email and/or text
14 votes -
Allow a client to be checked out without having an Appoinment
When sale is selected and we put clients name please allow us to check out a service
1 vote -
Deposit for Group Booking Only
Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.
4 votes -
Online Booking for friends
Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.
2 votes -
Change active membership's location without cancelling/reselling
A client may have purchased a membership at one location but moved and started frequenting another. It would be great to be able to simply change the membership location so they start getting billed where they are receiving services.
1 vote -
feedback after appointment
It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.
1 vote -
Med spa's need the ability to have Computerized Physician Order Entry
As an RN working in a med spa I need a way for the physician/ PA to write orders that I can then execute. They need to be tied to specific clients.
1 vote -
2 votes
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Easily print clients' future appointments.
Easily print a list of a single client's future appointments, including appointments at multiple locations.
8 votes -
Combine Professional and Duo functionality for checkouts
Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.
1 vote -
Create a fragrance specialist category for stylists!
Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!
1 vote
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