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8144 results found

  1. 1 vote

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  2. For before and after photos, an app or a place in the app, so that we can take pictures and they automatically upload to the gallery with a ghosting app so the before and afters are perfect.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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  4. I know there has been work on text notifications, but I would like to include more flexibility. Including adding at least 1 more notification about an upcoming appointment via text. I would also like the ability to push this text out 7 days prior to the appointment.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.

    1 vote

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  6. We need a link to to send to the client so they can add their own credit card info to their account without us having to call them

    1 vote

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  7. 1 vote

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  8. This would allow businesses to differentiate their automated campaigns aimed at retaining clients by specifying audiences by service name / service type. For example, a haircut client should reminded to book sooner than a client who receives a keratin treatments. Similarly, clients who receive facials needs an earlier reminder to book than a client receiving neurotoxins.

    2 votes

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  9. An alert for when a room is overbooked

    3 votes

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  10. I suggested notifications for the desk but it would also be nice for the front desk to be able to pull reports specific to their daily needs, that don't require them to have access to all reporting. We should be able to assign the reports to the front desk that we want them to see from all reporting options. They should be able to pull reports for any time period that show cancellations, online bookings, reschedules, form status, no-shows and cancellations fees. This would enable them to quickly access the clients that need action taken. It would also enable us…

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. A direct integration with Go High Level for marketing, funnels, and automations in general. Currently have a custom API and it is still extremely messy and essentially not usable.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  12. I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.

    4 votes

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  13. I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out

    1 vote

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  14. I'd like to download services, client lists, and price lists to Excel. It would be much easier to see the bigger picture for yearly planning and price increases if I could view all the data on one page rather than opening each service individually for each stylist. It's tedious and a huge time suck.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.

    6 votes

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  16. Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.

    10 votes

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  17. we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting

    292 votes

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    Waitlisted  ·  34 comments  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    6 votes

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  20. Add cancellation and no-show rate to reports

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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