8488 results found
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If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
8 votes -
A search tab for message tab
It would be amazing if there was a search tab in the messages tab to quickly find client conversations. the message tab in the clients profile does not show if a message was delivered or not, and we have so many texts messages coming in and out in a day its very difficult to find client conversations.
2 votes -
2 votes
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Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…6 votes -
New reporting - Downloads don't match current view
The daily Summary report (and presumably others) don't download following the date grouping rules. If I choose Group by Date - monthly and then download a csv, I get all dates with no grouping. It should default to download with the date grouping that is shown rather than the default of all dates.
1 vote -
Demographic update - Need preferred name and MRN
Demographic info for clients/patients needs to have area for First, Middle (not req), and Last names. Also a place for a Preferred name.
Patients should also be assigned a record number that can be used as an MRN with other vendors such as my pathologist and LabCorp.
1 vote -
Ability to toggle "fill slow days" marketing automation for certain providers
Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists
2 votes -
Automated Campaign Audience Filters - Reminder to Book
When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.
17 votes -
Re: New Daily Log In Requirement - Going to owner's cell number. Can there be multiple numbers listed for this notification?
Notify a chosen few for Log In Morning Verification. As of now, it only goes to the owner/me and I am not always at the spa in the morning. A multiple person notification or at least two would be helpful and much more feasible.
1 vote -
shopping cart
Simplicity is key when dealing with the absence of the shopping cart icon. There must be an easier way for customers to access their cart whether logged in or not. a simple cart icon which would open the cart page, like most other sites, is detrimental. If this exists here, I cannot find it. This needs to happen, and soon.
1 vote -
You need a marketplace so clients can FIND us! I know you have emails, texts, automations. But those are already my clients!
You need a marketplace so clients can FIND us! I know you have emails, texts, and automations. But any way you do it those are already my clients! A marketplace connects me to people I'd never know and would never find us! And it puts Boulevard on the map! Look at it like this... right now we're at a lock-in because everything all your users are doing is staying within the walls of their own already existing clients... and a marketplace opened the doors to the world!
1 vote -
Allow more than one confirmation/reminder appointment message.
Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.
1 vote -
Gift Card Wallet Transfer
The online gift card system in Boulevard appears to be designed around the assumption that users are buying gift cards for themselves, which does not reflect real-world behavior. In practice, almost all gift cards are purchased as gifts for other people, and the current workflow breaks down because of this.
From the start, the system creates confusion by requiring sign-in and prompting non-account holders to enter “YOUR phone number or YOUR email address,” with no clarity on whether this refers to the purchaser or the intended recipient. Purchasers frequently enter the recipient’s information, assuming that is where the gift card…
5 votes -
Add a filter for "cash Expenses" and "Cash Deposits" in the new register closeout report
A filter to allow removing $0.00 entries from these columns would allow for summary reports of cash expenses and cash deposits over a time period. As it is you can sort by amount, but then lose the date sorting.
1 vote -
Better format for new Client Waitlist report
The new client Waitlist report is very nice for the ability to filter and sort in new ways.
I would like to see the option to filter by "null" and "not null" for Requested Staff name and Date Removed.
Only being able to pick specific dates or people when there is a "Null" option can make for some weird reports at times.
I am not sure how to put those options in with the standard staff and date pickers, but at least the Date removed null option is VERY useful in order to get a report of people who are…
1 vote -
intake forms
Force clients to fill out their intake form(s) as part of the appointment process.
In Vagaro, if a client doesn't have an intake form in the system the are forced to fill one out before they can complete the booking process.
I have a line in every message about filling out the intake form with a link, but we still have people who don't fill them out prior to their appointment
1 vote -
Need ability to see pricing and duration when booking via web, staff facing
Booking takes longer because price and duration aren’t visible in the web calendar service list, there are several extra steps that are needed to confirm pricing with a client that may be trying to book over the phone. Wastes a lot of time.
1 vote -
Require deposit in store
Be able to require deposits for services that are scheduled in store
1 vote -
Backbar section separate from retail
have a backbar section completely separate from retail. where we can scan the backbar products out of inventory and then it will update what we have in stock for backbar
1 vote
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