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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. Send a text automatically to a provider when a file is uploaded to a patient's portal

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. 1 vote

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  3. When checking customers out, we don't see the items broken down in a list, but instead subtotaled all together. It's helpful for them to see how much each individual product costs, rather than the total of all the products.

    1 vote

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  4. Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.

    2 votes

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  5. Currently, a PO can be saved with some lines containing an orer quantity of 0. This can happen when using our bulk add feature and saving without removing those specific lines. It would be a lot more efficient to either remove those lines once the PO is saved since they are irrelevant to the order, or not allow the PO to go past draft status without the user removing those line items or changing the order quantity themselves.

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…

    4 votes

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  9. currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. 53 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. It would be nice to:

    1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
    2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
    3.) Allowing all unread messages to stay at the top of the screen
    4.) Pinning…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. 1 vote

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    1 comment  ·  Reporting  ·  Admin →
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  13. Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.

    6 votes

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    1 comment  ·  Admin →
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  14. Currently, if a new client doesn't use their referral code on their first appointment's order (for example, if there's a separate new client offer they want to use first), the code doesn't appear as usable on a later order, since it's only fixed to the first appointment.
    Instead, the discount must be manually added but then doesn't apply towards referral program reporting.

    It would be great to be able to have that offer code still available in the dropdown for that client as long as they have not yet used it.

    2 votes

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  15. I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Restrict unsharable vouchers to be used as a payment method during group checkout.

    1 vote

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  17. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites

    1 vote

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  19. This is confusing for clients as the injectors have different calculations for different brands of botox units. Include item, total and tip not "units" please.

    2 votes

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  20. It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.

    2 votes

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