Charging a deposit % per each service booked is not a realistic solution. We need to be able to charge a flat fee deposit per client appointment, that can be collected if client no shows.

This should be a straightforward fix. What’s causing the delay? Let’s prioritize getting the developers aligned and moving on this.

Please give us an update on this! Over 1000 votes and it is now 2026. This request was first submitted in 2020!! That's 6 years of waiting for a pretty simple feature.

It's been 3 years since this idea was posted and zero changes... PLEASE CREATE A DEPOSITS!!!

Deposits should be attached to the appointment as well. Not just a credit that you CAN apply to the appointment at checkout (if you remember to.) And there should be better options for taking in-person deposits attached to an appointment. You should be able to charge the deposit right from the appointment screen. This is very frustrating for someone who came from Phorest as their deposit system is much better.

When a client pays a non-refundable deposit, mark it. So it is easier to search for those who have paid a deposit and have a credit on their account.

helps lessen the awkwardness at checkout.

We need to be able to charge deposits for some services and we need the ability to distinguish if we want to charge a deposit each time that service is booked or if it is only for new clients etc. So this feature needs to be flexible. And I agree with other in this thread that we need to collect a deposit when someone books online or in-person/over the phone!
**Is there any update from the BLVD team on this feature?

In the medical, small world, deposits are usually a dollar figure rather than a percentage of the service given there are so many variables and products that can be used. It would be extremely helpful for our business if the deposits were a dollar figure rather than based off of percentage of service cost.

Clients need to be able to access their account credits and membership money when booking an online appointment so they can use the money they've already paid and accumulated towards appointment deposits. Otherwise, they have to pay an additional deposit when they already have money in their account and it takes away the convenience of online booking. They should also be able to view how much money is in their account from their own profile.

We would love paid deposits in the check out screen to stand out. My staff misses them EVERYTIME! Can we highlight or make the deposits somehow please stand out. PLEASE. It would be life changing for our salon

Details:
Currently, clients are prompted to pay a deposit at the time of online booking—even if they’ve already purchased a prepaid membership or package that covers the service. This can lead to confusion, duplicate payments, and a poor booking experience.

Requested Behavior:
If a client has a valid prepaid package or membership that applies to the service being booked, the system should automatically recognize this and waive the deposit requirement during online checkout.

currently there is only a way to set a percentage. this doesnt work if you offer free consultations.

Currently, clients are required to pay a deposit when booking online, which is great. However, when appointments are booked by a stylist—in person, over the phone, or through the dashboard or mobile app—there’s no way to collect that same deposit in a consistent way.

The workaround of creating a manual sale and applying an "account credit" is not the same as a true deposit. It’s confusing both for clients and staff, and it adds unnecessary complexity to what should be a seamless process. If the goal is to ensure commitment and protect against no-shows, this functionality really needs to be available across all booking types—not just online self-booking.

My suggestion: If a deposit is required for a service, that requirement should apply regardless of how the appointment is booked—online, by staff, or through the app. The system should prompt staff to collect the deposit (or store the card on file) in the same streamlined way, without needing to create a separate transaction under account credits.

I hope this is something your team will consider. It would really help simplify things for both businesses and clients.

Need this to send to clients so they can enter credit card to keep on file - even though we don't charge a deposit. Many don't like to give it over the phone. any updates on this? Seems very popular and has been desired for a quite some time.

Following up on this! Is there a way to apply settings to deposits so that we can turn it off for regular clients?

It is so difficult to take deposits when booking an appointment as an admin! Give an option to take deposits when booking an appointment and charge the card on file or check out through Duo.

The current way to take deposits for clients is a bit tricky and complicated, it would be easier not only for our books but for general house keeping if we could take deposits directly on the appointments on our end. That way we can see that the client has paid a deposit SPECIFICALLY for that appointment.

This! Please!

So this asap

I think this already available. We have online booking and new clients have to add a credit card plus on the calendar there is a start indicating they are new. Maybe I'm miss understanding what you are wanting