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19 results found

  1. Late cancel/no show email

    787 votes

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    Waitlisted  ·  8 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise commented  · 

    The current cancellation email is not appropriate for no show appointments. Clients should receive clear, accurate communication that explains:

    1. They were missed at their appointment.
    2. The appointment was marked as a late cancel or no show.
    3. Fees may apply due to the last minute cancellation or no show.
    4. They can review the cancellation policy.
    5. They can reschedule if needed.

    This is extremely important for client communication, policy enforcement, and reducing confusion or disputes around no show and late cancellation fees.

    Natasha Wise supported this idea  · 

  2. Automate the membership tag

    71 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  3. Better Automated Late Cancellation for Clients

    14 votes

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    0 comments  ·  Ideas Hub » Client experience (online booking, portal, etc)  ·  Admin →
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    Natasha Wise supported this idea  · 

  4. Create scheduled reminders to a specific group of tagged clients

    4 votes

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    1 comment  ·  Ideas Hub » Marketing and Messaging  ·  Admin →
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    Natasha Wise commented  · 

    Yes! This is critical

    Natasha Wise supported this idea  · 

  5. automatic dailing totals resport sent to the Managments selected phone or email. to either be selected information in automatic report.

    5 votes

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    0 comments  ·  Ideas Hub » Business details and settings  ·  Admin →
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    Natasha Wise supported this idea  · 

  6. Deposits for services

    1,031 votes

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    Waitlisted  ·  143 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise commented  · 

    This should be a straightforward fix. What’s causing the delay? Let’s prioritize getting the developers aligned and moving on this.

    Natasha Wise supported this idea  · 

  7. Count No-Show & Early Cancellations in Client History even when charged per cancellation policy

    99 votes

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  8. Darken the unavailable hours on the calendar (instead of white)

    363 votes

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    Waitlisted  ·  16 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  9. Notification for rescheduled or changed appointments

    614 votes

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    Waitlisted  ·  95 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  10. Keep no-shows & late cancels on the books for utilization purposes

    606 votes

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    Waitlisted  ·  32 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  11. Invoices!!!

    810 votes

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    Waitlisted  ·  106 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise commented  · 

    When is this coming?

    Natasha Wise supported this idea  · 

  12. better identification of NEW clients & first time bookings

    349 votes

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    Waitlisted  ·  11 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  13. Toggle tipping on/off per service or providers

    411 votes

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    Waitlisted  ·  62 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise commented  · 

    Waitlisted? This feels like it should be such a simple update. Come on developers, let’s make this happen.

    An error occurred while saving the comment
    Natasha Wise commented  · 

    Please add this feature ASAP.

    Natasha Wise supported this idea  · 

  14. Adding an icon to appointments that activates if a guest has completed their forms.

    419 votes

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    Waitlisted  ·  9 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  15. Reporting for admins and owners on mobile

    432 votes

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    Scheduled  ·  17 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  16. Waitlist Notifications

    520 votes

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    Waitlisted  ·  32 comments  ·  Ideas Hub  ·  Admin →
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    Natasha Wise supported this idea  · 

  17. Front Desk Screen Should Indicate If Consents/Paperwork Hasn't Been Completed.

    31 votes

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    0 comments  ·  Ideas Hub » Appointment management  ·  Admin →
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    Natasha Wise supported this idea  · 

  18. Gratuity Toggle

    25 votes

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    3 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Natasha Wise commented  · 

    Right! Such an easy fix, I'm shocked this hasn't be done yet.

    Natasha Wise supported this idea  · 

  19. Allow Memberships and Recurring Membership Charges to Be Assigned to a Provider

    1 vote

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    0 comments  ·  Ideas Hub » Reporting  ·  Admin →
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    Natasha Wise shared this idea  ·