8143 results found
-
Make the weekly/daily schedule small again
being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day
1 vote -
Mobile app schedule for receptionist
Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.
3 votes -
Add Payment Method and Created_On Date to Gift Card Liabilities Report
Add columns for original payment method and created on dates
2 votes -
Permanent Provider Requests
The ability to set a preferred provider within the client profile.
The heart is too easily remove accidentally.
MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
1 vote
-
Business-wide list of custom payment methods to enable at location level
Currently, custom payment methods are entered at each location via the Manage tab. All locations could be using the same payments such as Alle, Aspire, etc but must be entered every time a new location is added. Additionally, the payment method name must be entered exactly (upper cases, no extra spaces) in order for them to be recognized as the same in reporting across locations.
Because multi-locations often only use the payment methods offered by corporate, it makes more sense to have this set up via the gear icon, and each location and toggle on the ones they will be…1 vote -
Booking Integration with Meta and Google for Ad
We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately
9 votes -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
Boulevard Duo NEVER WORKS + Support Issues
Hi everyone. I’m genuinely looking for insight because we are at a breaking point.
We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.
For context:
• We have the newest…2 votes -
Road Blocks in Booking
Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.
2 votes -
Ability for clients to access the forms they previously signed on the blvd app
Clients should be able to access the forms they previously signed on the blvd app or website through their login, as it often includes consent forms and details about pre/post care
1 vote -
Providers should be notified when a patients payment/membership fails
Providers should be notified when a patients payment/membership fails
2 votes -
Allergies and Medications
Allergies and medications are not as visible on the patient profile as they should be, and this is a patient safety concern.
This information needs to be more prominent and easy to access at a glance. If it’s buried or requires extra clicks, it increases the risk of missed allergies or medication interactions. Making this more visible would help providers make safer, faster decisions and improve overall patient care.
2 votes -
DO NOT delete messages from a clients profile when their phone number changes
When a client changes their phone number , it erases ALL messages tied to that phone number. This is frustrating. Sometimes we refer back to past conversations for information, photos, etc.We are a med/spa office and rely on our system to keep track of all important info such as messages between client, Charting, etc. This would be the equivilent if all of a sudden medical carts went missing. Please fix this
5 votes -
Add-On Groups + Selection Requirement
It would be great to have our add-ons sit under specific groups for online booking, as well as having the ability to make it a requirement for each specific group (similar to Service Modifiers).
Use Case: Nail clients are required to select a design (or no design) and removal services (or no removals) for each time they book online. Reasons for this is because some clients do not select designs or removals, but want/need them, and it becomes inefficient having to reach out to clients to inquire about these two add-on services, then needing to reschedule appointments to accommodate.
While…
1 vote -
Client profile notification when you are leaving the page without saving
Just like when you leave a service without saving, a notification pops up asking if you still want to leave and if you would like to save and exit.
2 votes -
Add Text Box as an option to “Face Treatment” Sheets
Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”
13 votes -
1 vote
- Don't see your idea?