7703 results found
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Ability to open multiple charts, including previous charts and a current chart
Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.
4 votes -
adding more staff color options
I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion
2 votes -
sending an automated text when an appointment has been cancelled or moved
When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked
2 votes -
Customer credit visibility
Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.
3 votes -
Traveler tickets that can be batch printed at beginning of each day
We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…
3 votes -
allow users to change their shift hours from the mobile app
tap the icon or employee name and the option should come up to add a block or change shift hours.
6 votes -
freeze vouchers when membership is paused
Would like memberships to freeze when in a paused status.
1 vote -
Remove Access to Grant location manager to modify staff settings
I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -
1 vote -
I want to be able to view my clients forms while they fill them out to assist them if needed
I want to be able to view my clients forms while they fill them out to assist them if needed
2 votes -
Ability to delete clients, especially ones that have opted out.
We need to have the ability to delete clients in our client list, especially clients that have opted out.
5 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
30 votes -
Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account
Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.
32 votes -
If you don't give loyalty points for services, why can you redeem them for services
We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.
3 votes -
Same day calendar view only
Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.
1 vote -
Payment Method Option for ALL Reports
Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.
1 vote -
Report of all drafted and saved POs across all locations
POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.
1 vote -
Manage > Membership Plans Toggles to Enable Plans
Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products
1 vote -
Inactivity Timeout Specific to Provider
It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.
1 vote -
1 vote
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The ability to remove a voucher at checkout at time of package purchase
Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.
1 vote
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