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7447 results found

  1. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. The iOS app shows client email addresses, and has a handy "email" button that will create an email in the iOS mail app. But, if you use another app for company email you have to screenshot the client page, then use text recognition to copy their email address to paste it into the email app (you can't copy it from the iOS email app for some reason, you can see it, and select it, but can't copy it). Or you have to try to manually type their email, which isn't always the easiest combination of letters and numbers.

    You can…

    1 vote

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  3. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  4. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  5. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    6 votes

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    1 comment  ·  Admin →
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  6. Can we please include the name of the service booked and the location in the text notifications sent to providers? Since we have multiple locations and providers work across different sites, this would be extremely helpful. Additionally, can admin be texted as well about all appointments being booked as well?

    1 vote

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  7. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  8. Allow clients to pay for appointments through their client portal.

    2 votes

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  9. Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. 7 votes

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    1 comment  ·  Admin →
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  11. We would love to have an ability to drag and reorder packages

    1 vote

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  12. When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message

    1 vote

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  13. currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    3 votes

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  15. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    3 votes

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  16. I'd like to be able to add two service providers to one singular service when applicable. This will be incredibly useful when we have one main stylist and one assistant stylist working on the same client on the same service. Our Main stylists will rotate across various clients while our assistant stylists will do various tasks in each service (shampoo, blow dry..etc).

    Currently, we're unable to do this, which directly affects the assistant stylist's schedule. They are unable to see what is on their calendar for each day if they're not assigned to a service.

    If I create a second…

    1 vote

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  17. It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.

    2 votes

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  18. Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    2 votes

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  20. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    10 votes

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