Create a report that shows rescheduled appointments or add that as a filter in the cancellation appointment tab.
It is hard to keep track of rescheduled appointments unless you know exactly which client was in the spot that no longer has an appointment. This needs to be added to the cancellation reports as a filter that we can see or a seperate report itself. We have lots of clients that will last minute reschedule and we aren't able to keep track of them because they are still keeping their appointments.
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Christy Pedersen
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