8486 results found
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Reschedule Zero Time Appts with Drag & Drop
Currently, when rescheduling an appointment by dragging it on the calendar the zero time services remain allocated to the original provider. These should be rescheduled along with the main service.
1 vote -
prompt for deposit
If deposits are turned on for a specific service and staff books an appointment for that service through the dashboard they should be prompted to collect a deposit before completing the booking.
1 vote -
Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.
Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.
2 votes -
UTC Timestamps as an option instead of just Date only
Bring UTC timestamp to the new reports. Just having the date with no time in local time zone is troublesome when running analytics on ad performance. There was an option in some legacy custom reports for Created At (UTC), but that is gone in the new reporting.
1 vote -
Bring back the small text box on client profiles.
I LOVE you can now use phrases on client profiles however it did take away the small box to message clients. This is so useful to have. When I pull up a client and can "close" out their profile but keep that small text box option I am able to view the calendar and text appointment times. With the new update where I can only text in the big profile I can see appointment times when I am offering. Love that phrases are in there but taking the small text window box makes it difficult to see everything.
1 vote -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
11 votes -
Have the Client Profile show an AI summary of client history
Our staff is finding they have to do a lot of digging with each client before seeing them (for example, we always hear "how many treatments have I done on my brazilian" for laser clients and similar) so they find themselves digging through each previous chart, or to see history of settings etc. would be nice to have some kind of AI summary (Weave users know how it summarizes calls - something similar would be incredible!)
2 votes -
A report with: service, list price, and subtotal
also sorted in chronological order with staff name
4 votes -
unconfirmed appointments until an intake form is submitted
As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.
Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.
What I am requesting:
-New client appointments remain in a pending status until intake form is completed
-Client receives a pending notification stating their appointment is not confirmed until the form is submitted…4 votes -
International Messaging Capabilities
It would be helpful if it was possible to message clients who have international numbers via Boulevard. We often have clients who are from the EU or similar locations and we have to use whatsapp and lose the booking reminder text functions.
1 vote -
Add custom text to cancellation emails
Ability to add custom text to email clients receive when appointments are cancelled.
1 vote -
Different permissions per location per user
A user may need access to all locations to perform some actions, but should only have the MOST access in one of them (because it's their "home" location). For example, they may be able to book appointments, close out orders, and visit reports in their main location, but only be able to book appointments at any other location.
1 vote -
Change prebook to be 12 weeks and 16 weeks
Add 12 weeks and 16 weeks to the prebooking options
1 vote -
be able to use account credits to pay for a membership monthly
some clients have two memberships, one where they specifically accrue account credit. They'd like to use that account credit to pay for their other membership, monthly
1 vote -
Make utilization for service providers only, exclude non service providers
Utilization currently includes non service providers, which makes the stat inaccurate. Please remove non service providers from the utilization stat since they do not complete services and end up with a 0% utilization, which makes your utilization stat on the new dashboard incorrect. Why would they be included in the utilization score?
1 vote -
1 vote
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send client giftcard from office
When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office
6 votes -
Display calculated age of client in Charts and Forms
Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.
17 votes -
Streamline a way to block off all service providers for Holidays.
Set holiday closure schedule that reoccurs every year without manually re-entering.
18 votes -
enable phrases inside the patients profile.
enable phrased inside the patients profile.
1 vote
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