7442 results found
-
Enable new clients as a filter in the report for each service providers retention
As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.
4 votes -
hello , i think it would be a good idea to have a way to tag multiple customers at the same time instead of individually adding a tag
Since we are a spa care there are customers that have memberships and some don't . we add tags to set them apart from the regular clients . but when tagging we have to enter the number of a client individually and tag them . i think it would be a cool idea if there were something in the system to filter and add all the clients at the same time and add all the same tag.
1 vote -
Provider signature to save so can auto populate in consents
Please create an option so provider can save their signature and not have to sign each consent individually
1 vote -
Individual Form Sending & Client Acknowledgements
I would appreciate clarification on why forms cannot be sent to clients individually. Having this capability would be extremely helpful for agreements, permissions, incident acknowledgements, and other time-sensitive or service-specific documentation. The ability to send, track, and confirm acknowledgment of forms on an individual basis would greatly support personalized services, compliance, and proper client communication.
1 vote -
Campaign Flexibility
I would appreciate the ability to send campaign-style messages to any client(s) I choose, whether that’s a single client, a manually selected group, or a custom list, without restrictions tied only to predefined segments.
1 vote -
Automation Personalization
It would be extremely helpful to have greater flexibility with automations, including the ability to create and
1 vote -
Multiple services for adding Voucher manually in Wallet
Now that we can manually add vouchers to a client's wallet, please give us the option to add a few of the same types of services like we can when creating a package in the first place. Meaning:
I have 5 types of services under "90min massage" and when creating a package deal I can make them all redeemable: (Swedish, sports, deep tissue etc). But if a client needs a voucher added to their wallet, it can only be assigned for one service (only 90min swedish). So if they happen to book a 90min deep tissue instead of a swedish…1 vote -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
27 votes -
An internal change log for updates on services
We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.
4 votes -
consultation fee charge applies to account credit
I know many people charge for consults, as do we. We allow the patient to then use the consultation fee toward service or product within 365 days from consultation of their choosing. I think it would be nice to have this charge apply as an account credit for the patient. We currently have to manually add the credit (and then babysit the calendar for 364 days to ensure they're within their allotted window of use). If it's missed, with an online consultation booking for example, and the client books and attends the future service, we are often reminded by the…
1 vote -
The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
5 votes -
Provider specific view of schedule
Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with
8 votes -
form/ chart upload without an appointment
ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment
170 votes -
Allow all staff to see their schedule for the month
We currently have to use an external system to show staff their schedule one month at a time, meaning we have to create the work schedule twice so staff can see their shedule days with an easier view. Being able to let them see what days they're assigned from a calendar view would be very beneficial and time efficient.
It also helps staff booking appointments in the future to know when everyone is available.
2 votes -
Report that tells us hours already reserved in the future
Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!
3 votes -
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received.
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.
1 vote -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
9 votes -
direct link to book service
We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.
This feature is essential for clinics and studios that offer:
• VIP-only or invitation-only services
• Add-ons or specialty upgrades not meant for general booking
• Seasonal or trial services
• Services that we want available only to returning clients or those with specific needs
• Membership-exclusive treatments
• Internal-use services we book manually but don’t want clients browsingWhy this matters:
Currently, if a service is hidden or unpublished, Boulevard disables its booking…2 votes -
Automated email campaign options
We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.
2 votes -
Create a report that shows detail for account credit adjustments and transactions that includes comments in the reasons section.
Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.
OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.
5 votes
- Don't see your idea?