Auto-applied percentage-based fee (community fee)
WHAT IT IS:
A location-level fee calculated as a percentage of the pre-tax service/product sale and auto-applied to every ticket. BLVD supports only flat fixed fees today.
USE CASE:
Their Bridge Park location must collect a city community fee on every transaction. Members also need to be able to cover that fee with banked funds.
PROSPECT:
The W Nail Bar - 11 locations; on Zenoti (former BLVD customer). Requested by: Meg (President); Janice (Controller)
PROSPECT BRIEF:
https://docs.google.com/document/d/1oHGm6CK-cLw_P-YpIPKa-tRwFAuEdZqrOBnJi3tmP28/edit?tab=t.0
PRODUCT AREA (suggested):
Point of sale / Checkout
VERBATIM QUOTES (call timestamps):
(21:42, Meg) "Our bridge park location has a community fee that the city applies to all transactions."
(22:42, Meg) "Granted. It's 23 cents or 17 cents. But every day there's members coming in of every month of every year. So it does add up."
(24:11 & 24:53, Janice) "It's a percentage of the sale… It does not apply to tax. So it's just the service sale and, or product sale."
GONG CALL (9/3):
https://us-9385.app.gong.io/call?id=2306093469085225206
NOTES / INTERNAL CONTEXT:
Open question in Slack thread (Mike Raab to Claire Gordon, 9/24): are any of these blockers, or nice-to-haves since it would replace their marketing platform? Not answered in the channel.
SOURCE:
Posted by Tiffany Messenger in #voiceoftheprospect-strategic on 2026-09-24: https://blvd.slack.com/archives/C0BHUAATRC6/p1790284260409179