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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.

    1 vote

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  2. On the Sales Tab, next to order status, it should list the payment method.
    Very beneficial for business that use several 'other payment types'

    1 vote

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  3. 1 vote

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  4. For before and after photos, an app or a place in the app, so that we can take pictures and they automatically upload to the gallery with a ghosting app so the before and afters are perfect.

    1 vote

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  5. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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  6. I know there has been work on text notifications, but I would like to include more flexibility. Including adding at least 1 more notification about an upcoming appointment via text. I would also like the ability to push this text out 7 days prior to the appointment.

    1 vote

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  7. I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.

    1 vote

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  8. We need a link to to send to the client so they can add their own credit card info to their account without us having to call them

    1 vote

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  9. 1 vote

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  10. I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out

    1 vote

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  11. Add cancellation and no-show rate to reports

    1 vote

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  12. Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client

    1 vote

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  13. For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.

    1 vote

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  14. Multiple client's are asking for the ability to see what their account balances are on the client portal.

    1 vote

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  15. there should are an area to apply the minimum load amount in order to apply the gift card

    1 vote

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  16. I can not see the patient reply, I have to open their chart and go into messages that way. I should be able to see what they type from the message center. It is a waste of time going back and forth in and out of charts to see messages.

    1 vote

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  17. Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
    The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.

    Ideally, the API can support just adding to an existing note if one already exists.

    1 vote

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  18. Right now, you have to have an appointment and redeem vouchers at checkout for the appointment. We get a lot of tanning walk ins and it is a lot of steps to redeem vouchers right now

    1 vote

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  19. Any raw data on walk-in appointments would be helpful. Ideally, anything that can help me determine the likelihood of a walk-in occurring. I basically just want to figure out the peak days of the week and times that they are likely to happen.

    1 vote

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  20. I would love the ability to build automated email sequences that are triggered when a new client books their first appointment.

    Current Limitation:
    Currently, communication is limited and not easily customizable into a strategic sequence. There is no built-in way to nurture new clients leading up to their first visit.

    Why This Matters:
    The time between booking and the first appointment is a huge opportunity to:

    • Build trust and excitement
    • Educate clients on what to expect
    • Increase show rates
    • Pre-frame services and retail recommendations

    Ideal Functionality:

    • Trigger-based email sequence when a first-time client books
    • Ability to create a multi-step flow…
    1 vote

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