8133 results found
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Text pricing needs a revisit
All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…368 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
367 votes -
better identification of NEW clients & first time bookings
When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).
354 votes -
Credit card link
I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.
326 votes -
Clock in/out with PIN
It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.
320 votes -
Send a secure link to add credit card info from their client profile
For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.
319 votes -
Adjust appointment durations by clicking & dragging
It would make it easier to be able to, on the fly, adjust the service duration of a booked appointment by being able to change the size of the appointment block by clicking and dragging the bottom of the appointment block.
315 votes -
Message clients through the mobile app
Message clients through the mobile app!!!
313 votes -
Name, DOB and the date should auto-populate.
Our clients are getting SO FRUSTRATED having to re-type their name, DOB and that date on every form at check-in. These should really auto-populate once assigned to the client. I know it's definitely possible, as I created out forms on Form Designer on our old software and those auto-populated.
302 votes -
client notifications specific to the service they booked.
we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting
292 votes -
Price Check
We would like for there to be an icon/button where we can search for a service/product/membership/package and it would display the price. There isn't an easy way to search for a service/product/membership/package and to find the price.
283 votes -
Custom Automated Email Campaigns
To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.
269 votes -
Profile pictures for Clients
Pictures next to client's name to reckognize who they are and how they like their service
262 votes -
Upload Multiple Photos to patient gallery
Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.
261 votes -
Properly support consumable products (product usage)
This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
261 votes -
Merging appointments for the same client
Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.
259 votes -
Ability to turn tip setting off for specific services
Since we provide aesthetic services and medical spa services. It would be helpful to turn off tip settings for specific services that it is not customary to tip on. For example laser hair removal or botox services. Having the check out screen bypass the tip setting for certain service would be help. A selection option on the service settings that says. "Turn off tipping for this services" would be helpful.
249 votes -
Client is able to choose multiple waitlist dates
I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.
245 votes -
have an icon on the calendar page signaling that there are forms that need to be filled out
It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.
240 votes -
Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
240 votes
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