7162 results found
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Clock in/out with PIN
It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.
315 votes -
Adjust appointment durations by clicking & dragging
It would make it easier to be able to, on the fly, adjust the service duration of a booked appointment by being able to change the size of the appointment block by clicking and dragging the bottom of the appointment block.
300 votes -
More visibility and flexibility when viewing and redeeming vouchers at checkout
Businesses want more visibility into the vouchers a client has available including expiration dates, qtys, etc and more flexibility to exchange voucher(s) for different service(s)
295 votes -
client notifications specific to the service they booked.
we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting
283 votes -
We should be able to answer/respond to text messages through the blvd app
We should be able to answer/respond to text messages through the blvd app
281 votes -
Custom Automated Email Campaigns
To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.
256 votes -
Merging appointments for the same client
Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.
248 votes -
Message clients through the mobile app
Message clients through the mobile app!!!
241 votes -
Client is able to choose multiple waitlist dates
I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.
235 votes -
Confirmation emails should be sent from Salon, not from Boulevard.
The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.
229 votes -
Properly support consumable products (product usage)
This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
227 votes -
Online Booking - Make it clear card is for holding reservation
a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?
228 votes -
BUY NOW PAY LATER
I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.
224 votes -
Custom Automated Text Messages
Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.
For example:
RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:
Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers
RELEASED THE DAY BEFORE…
223 votes -
Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
209 votes -
Reviews should be first for google reviews, and second for boulevard.
When a client is prompted to leave a review after receiving service, if they choose a 5 star review, automatically take them to google to leave their review. Google reviews are much more valuable to our business. Also, allow the business to choose if only 5 star reviews automatically go to google reviews, or 4 stars as well. Anything below 5 stars (or as set by the business) should go to the boulevard review for feedback. We are getting many boulevard reviews and almost zero google reviews from your service. Should be the other way around to benefit us. Thanks!
202 votes -
Post Care Instructions
The ability to send your client post-care instructions at checkout would be great! Still handing out paper copies =(
201 votes -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
194 votes -
Have an Alert flashes when Client does NOT have a credit card on file
At the very minimum, allow for a tag that would show when a client does not have a CC on file.
186 votes -
Profile pictures for Clients
Pictures next to client's name to reckognize who they are and how they like their service
185 votes
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